Shift Lead - Brentwood Park

Doordash • Fort Wayne, IN

92d • $19 - $19

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We're open early and close late - some sites even run 24/7! DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local-fulfillment center supporting Site Management running great shifts and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment, maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

Requirements

• Self-motivated, positive, and a team player.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Ability to be on your feet, and move heavy products, with the ability to lift up to 50 lbs.
• Ability and desire to obtain and maintain a food handling certificate.
• High school diploma or GED equivalent; a college diploma is preferred but not required.
• At least 18 years of age.
• Organized and proficient in Google Docs and Google Sheets.
• Flexibility in schedule to be available for a number of different shifts a week.

Responsibilities

• Take ownership of your assigned shifts including warehouse and kitchen processes, safety/cleanliness, quality, and training.
• Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Guide Operations Associates through their shift by ensuring the team works safely and productively, and serving as the point of escalation for daily operations.
• Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
• Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.
• Contribute ideas to improve our quality and customer experience.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

What This Job Offers

• Job Type: Full-time
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees