Shift Lead – Attractions - Allegan Event

LiggettvilleAllegan, MI
$15 - $18Onsite

About The Position

Join our team and step into a role where you’re not just part of the shift—you help lead it. At Allegan Event, we’re looking for a dependable Shift Lead / Key Holder to help run day-to-day operations on our attractions, including our indoor ropes course and climbing walls. This is a hands-on leadership role where you’ll support the team, take care of guests, and take full ownership of opening and closing the facility . If you like staying active, working with people, and being trusted to run a shift from start to finish, this is a great opportunity to grow your leadership skills in a fun, fast-paced environment.

Requirements

  • Must be 18 or older
  • Strong reliability and accountability—you show up and follow through
  • Comfortable leading peers and making decisions when managers aren’t on-site
  • Safety-focused with strong attention to detail
  • We’re proud to create a workplace where everyone is welcome.

Nice To Haves

  • Previous leadership, shift lead, or key holder experience preferred

Responsibilities

  • Open and close the facility, including unlocking/locking doors, alarms, and beginning and end-of-day procedures
  • Act as the key holder on duty , responsible for the building and team during your shift
  • Lead the team on shift and set the tone for guest service and safety
  • Ensure all attractions are operating safely and SOPs are followed
  • Handle guest questions, issues, and basic escalations
  • Support cash handling, drawer counts, and basic reporting as needed
  • Communicate clearly with managers and document any incidents or concerns
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