Cold Stone Creamery : Shift Lead/Assistant Manager - Kendall Park, NJ

Amazins • Kendall Park, NJ

13d • $16 - $23

About The Position

At Cold Stone Creamery , our mission is simple: profit by making people happy. We create the Ultimate Ice Cream Experience by handcrafting fresh ice cream daily and customizing every order on our signature frozen granite stone. We’re looking for a motivated, responsible Shift Lead / Assistant Manager to help lead our team and deliver exceptional service to every guest. Our Core Values Do the Right Thing Be the Best – Be #1 Bring Out the BEST in Our People Profit by Making People Happy Win as a Team Why Join Us? Flexible schedules (10 AM – 11 PM, weekdays & weekends) Competitive pay + substantial tips Free ice cream every shift & employee discounts Career advancement opportunities Hands-on leadership experience Fun, fast-paced, team-oriented environment Safe and supportive workplace Job Summary As a Shift Lead / Assistant Manager , you will be responsible for the store’s success during your shift. You’ll lead the team, ensure outstanding customer experiences, and keep operations running smoothly—from serving guests to managing inventory and training staff. This role is ideal for someone who enjoys leading by example and takes pride in creating a positive, high-energy workplace.

Requirements

• High school diploma or GED
• Previous restaurant or food service experience preferred
• Leadership or supervisory experience is a strong plus
• Comfortable using POS systems and basic Microsoft Office
• Strong communication and problem-solving skills
• Ability to stay calm and organized in a fast-paced environment
• Passion for customer service and teamwork

Nice To Haves

• Cake decorating experience is a plus!

Responsibilities

• Lead and motivate team members to deliver exceptional customer service
• Train employees and assign duties to ensure smooth operations
• Handle customer questions and resolve concerns with professionalism
• Maintain food safety, cleanliness, and quality standards
• Monitor inventory levels and assist with ordering/restocking
• Prepare ice cream, decorate cakes & cupcakes, and create waffle products
• Support daily opening/closing procedures and cash handling
• Help build a positive, team-first culture

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED