Shift Commander (Captain)

NANA Regional Corporation-posted about 1 year ago
Full-time • Mid Level
Brownsville, TX
10,001+ employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
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The Shift Commander (Captain) at Akima Infrastructure Protection (AIP) is responsible for managing the operations of the Detention Center in Brownsville, Texas. This role involves overseeing staff, ensuring compliance with regulations, and maintaining the safety and security of detainees. The Captain serves as the primary point of contact for various stakeholders and is tasked with providing leadership, training, and support to detention officers while ensuring the facility operates smoothly and effectively.

  • Serve as the on-site point of contact for the Supervisor Detention and Deportation Officer (SDDO) and ICE contract concerns.
  • Address compliance concerns and take immediate action to correct problems detected.
  • Provide supervision, guidance, and on-the-job training to improve Detention Officer skills.
  • Ensure consistent delivery of service across shifts and locations.
  • Oversee staffing to fill open posts and manage call-offs due to illness or other reasons.
  • Manage briefings for Lieutenants and Detention Officers regarding changes in Post Orders or emergency situations.
  • Identify and communicate on-the-job training needs to correct deficiencies in performance.
  • Report emergency situations to the COR, ICE, and AIP management as per the Performance Work Statement.
  • Document incidents with complete and accurate reports.
  • Review Record of Presence sheets for proper timekeeping by Detention Officers.
  • Oversee break schedules to ensure all Detention Officers receive breaks and proper relief.
  • Manage and report detainee counts effectively.
  • Assist Detention Officers in handling disturbances or lack of cooperation from detainees.
  • Inspect all areas of the facility where detainees are present at least once per shift.
  • Responsible for operational functions required in operating a detention center, including detention, processing, administration, and transportation operations.
  • Provide effective leadership and supervision of all subordinate personnel.
  • Ensure minimum manning standards are maintained for all assigned posts.
  • Ensure duties are accomplished as directed in the contract.
  • Perform other duties as assigned.
  • US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years.
  • Possess a high school diploma or equivalent (GED).
  • Pass a criminal background and consumer credit check (no criminal record).
  • Obtain and maintain a DHS/ICE government clearance.
  • Pass all pre-employment and random drug tests.
  • Pass a medical examination and meet health requirements.
  • At least 21 years of age.
  • Possess a valid state driver's license.
  • Minimum of one year of experience as a detention officer and two years of successful experience in field supervision.
  • Knowledge of day-to-day operations of a detention services center.
  • Ability to maintain poise and self-control during stressful situations.
  • Knowledge of ACA and DHS ICE National Detention Standards and regulations.
  • Membership in the American Correctional Association.
  • Bilingual capabilities.
  • Comprehensive benefits package
  • Competitive pay
  • Growth opportunities
  • Excellent retirement options
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