Sheriff's Support Specialist III - Sheriff's Office

Clark County, Washington • Univeter, GA

23h • $27 - $37 • Hybrid

About The Position

The Clark County Sheriff’s Office is recruiting for Sheriff’s Support Specialist III positions. The Sheriff's Office Support Branch provides a full range of high-level services to the agency and community. The Sheriff’s Office welcomes people of color and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community. The Sheriff’s Support Specialist III performs advanced and specialized administrative support functions for the assigned division of the Sheriff’s Office. Support Specialist IIIs are generally responsible for the more complex support functions and those requiring in-depth expertise in the functions and services of the department. These positions require the knowledge of the day-to-day responsibilities of the assigned division, as well as understanding the goals and function of the Sheriff’s Office. Sheriff’s Support Specialist IIIs may also be responsible for providing technical assistance and guidance to other employees. The current openings for Support Specialist III are in the Public Disclosure Unit, which processes requests for records in accordance with the Washington Public Records Act. This position also assists with review, analysis, and redaction of body-worn camera videos. The typical schedule for this position is day shift weekdays (Monday-Friday); some overtime may be required. Hybrid remote schedule possible after successful completion of training. Potential other assignments for this classification are Accreditation, Drug Task Force, HR & Training, Offender Registration, and Civil Process. These positions are represented by the Sheriff’s Support Guild. The Sheriff’s Office operates on a 24-hour, 7-days a week basis. Assignments and scheduling are based on a seniority bidding process. Sheriff’s Support Specialist recruitments are governed by State Civil Service laws, which requires specific recruitment procedures (see selection process). This recruitment will be used to create an eligibility list to fill the available vacancies within the Sheriff’s Office. Please see the Civil Service Process website for additional insight into Sheriff's Office qualifications. (https://www.clark.wa.gov/human-resources/civil-service- process )

Requirements

• High school graduate or GED.
• United States citizenship or Permanent Resident Alien required.
• Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; multi-line telephone, email and internet, word processing, spreadsheet, database and other computer applications, records management, accounting and others.
• Proficiency with MS Word, Outlook, and Excel and significant experience with other applications including spreadsheet and database management systems.
• Strong oral & written communications and interpersonal skills.
• Strong attention to detail.
• Experience involving significant interaction with the public, law and justice agencies, and other local government preferred.
• Ability to obtain notary public status for some specialized positions such as Civil Division within the Sheriff’s Office.
• Certain assignments may require cashiering and basic bookkeeping skills.
• Knowledge of: General office procedures and practices.
• Advanced problem-solving based on guidelines and procedures.
• Advanced proficiency in applicable computer applications.
• Effective business/legal correspondence including spelling, grammar and punctuation.
• Legal definitions and terminology.
• Functions and terminology used by the law and justice system.
• Ability to: Interpret, apply, explain, and adhere to policies, regulations, and laws.
• Analyze and interpret requests for records.
• Operate video and audio editing software.
• Establish and maintain cooperative and effective working relationships.
• Work in a manner consistent with the Clark County Sheriff’s Office principles.
• Master the more complex services and functions.
• Effectively guide and assist other employees.
• Evaluate and improve service delivery through enhancement of procedures, systems, organizational approaches and record keeping.
• Develop and demonstrate effective customer service techniques for in person and over the phone contacts.
• Communicate effectively in written form.
• Demonstrate precision and high attention to detail.
• Maintain confidentiality.
• Obtain a Central Computerized Enforcement Service System (ACCESS) Level II Certification within 6 months of hire.
• Obtain certification under Washington Association of Public Records Officers within 3 years of hire; some travel may be required for training courses.

Nice To Haves

• Two to four years of college or business school training is highly desirable.
• Experience in law enforcement, corrections or public services highly desirable.
• However, this expertise is not required at entry into the position.
• Prior experience with response to public records requests strongly desired.
• Pertinent federal, state, and local laws which govern access to public records, privacy, and records retention preferred.

Responsibilities

• Interpret and respond to public records requests
• Use various records management systems and effectively collaborate with internal partners to gather and compile requested records
• Read, interpret, and apply state and federal laws pertaining to privacy, confidentiality, and access to public records
• Examine and evaluate records including paper and electronic documents, photos, audio and video recordings
• Apply redactions to confidential documents
• Use video and editing software to apply redactions to confidential material within audio and video recordings
• Prepare professional business correspondence and other documents
• Gather and compile information and prepare reports and analyses in response to problems or as assigned
• Provide direct customer service in the more complex service areas
• Develop and maintain computer databases or manual records systems
• Use spreadsheets and software to track, analyze and report quantitative information
• Process forms, applications, service requests and payments
• Develop or recommend new policies, systems, work procedures and methods
• Implement new procedures and systems and train staff
• Coordinate and organize meetings, activities, and functions
• Assist, guide or train other employees

Benefits

• Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.
• Some types of employees in some positions and bargaining units might have different benefits and additional compensation.
• More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits.
• Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.
• All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED