Shelter Worker/Resident Assistant - Men's Shelter (On-Call)

Salvation Army USA • Rochester, NY

116d

About The Position

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to shelter residents and create a hospitable and safe environment in the Men's shelter. This is an On-Call position, filling in for part/full time staff and open shifts. Must be able to work at least one eight hour shift per month (potential for more hours) and cover at least 2 holidays per year.

Requirements

• Minimum of High School Diploma/GED will be reviewed.
• Associated Degree preferred.
• Crisis intervention, interpersonal and communication skills needed.
• Ability to work in a continually changing and challenging environment.
• Flexibility in personal work schedule.
• Must be available for relief hours as needed.
• Basic computer skills required for completion of intakes, time sheets, email, daily logs.

Responsibilities

• Provide support to shelter residents.
• Monitor the activities of the residents within the shelter environment.
• Complete daily Shift Log check-list during your shift.
• Review and record Communication Log each shift.
• Conduct security wanding upon resident admission, as well as random wand checks.
• Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.
• Make referrals to alternative emergency shelter providers when Program beds are unavailable.
• Maintain basic record keeping responsibilities.
• Perform electronic intakes in the database and complete accurate time sheets in a timely manner in ADP.
• Check your individual work email daily.
• Attend and participate in monthly Staff meetings/Resident meetings.
• Attend relevant In-Service training/conferences, as requested.
• Complete all mandatory training (in-person and online) in a timely manner.
• Clean linens, maintain cleanliness of facility (inside and perimeter).
• Other duties as assigned.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees