Shelter Support Staff - Part-time

The Women’s Center Massachusetts • New Bedford, MA

1d • $19 • Onsite

About The Position

The Women's Center is a non-profit organization in the SouthCoast of Massachusetts dedicated to providing comprehensive services to survivors of domestic violence and sexual assault. We offer a supportive environment for individuals to begin a journey to safety, hope, and empowerment. Position Summary Shelter Support Team Members work to ensure a safe, secure, and supportive environment in residential shelter for participants who are victims of violence, abuse, and trauma.

Requirements

• Skills and Abilities Self-directed and able to working independently - the sole staff person during the shift
• Empathetic and vigilant; maintain confidentiality
• Able to stay calm and use good judgement in tense, crisis situations; and work under pressure
• Demonstrated ability to work effectively with culturally-diverse populations
• Strong written and verbal communication skills
• Proficient with Microsoft Office
• Education and Experience Must have a high school diploma or GED; college degree is desirable
• At least 2 to 3 years' experience in social work or human services
• Other Requirements Able to lift 35 pounds and climb stairs
• Reliable transportation

Nice To Haves

• Experience working in a residential setting is a plus
• Bilingual is a plus

Responsibilities

• Maintain the safety and security of participants and their families, ensuring that shelter rules are followed.
• Respond effectively to emergency situations; communicate and document incidents in a timely, accurate manner.
• Maintain accurate and timely documentation of incident reports, logs, and other records.
• Guard the privacy of participants' information in accordance with The Women's Center policies, procedures and as required by law.
• Perform hourly "rounds" throughout the shift, making sure participants are safe.
• Perform light housekeeping and laundry.
• Respond to crisis and information calls.
• Attend and actively participate in staff meetings and training sessions.
• Other duties as required.
• The Women's Center will provide on-the-job training including CPR certification and first aid.

Benefits

• Health, dental, vision, life insurance, and a flexible spending account (FSA) to support your well-being.
• A retirement savings plan to invest in your future.
• Paid time off and holidays because we value your work-life balance.
• Most importantly, a supportive and inclusive work environment where your passion can thrive.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED