Shelter Support Advocate - 11p-7a, Friday and Saturday

The Spring Shelter, Inc.•Tulsa, OK

8d•Onsite

About The Position

The Spring is hiring a part time Advocate Support for Friday and Saturday from 11pm-7am The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse. Advocate Support staff are responsible for assisting victims/survivors of domestic and sexual assault, human trafficking and stalking within the Crisis shelter program through advocacy victim centered and trauma-informed care services, providing resources, and referrals specific to guest services. This support role ensures efficiency in daily operations of the shelter and helps maintain a client-centered environment.

Requirements

High School Diploma or equivalent
Experience in domestic violence or sexual assault field, volunteer experience, or related experience is suggested
Experience working with diverse people and groups
Must be able to sign The Spring's Statement of Faith
Must have valid Oklahoma driver's license
Knowledge and understanding of domestic violence, sexual assault and child abuse issues and trends
Able to successfully handle multiple demands and perform effectively despite changing priorities
Willing and able to develop relationships with guests and their children within professional boundaries
Ability to respond to physical emergencies, including immediate evacuation of buildings and potential client medical and behavior situations
Ability to maintain client confidentiality
Willing and able to work both independently and as a team member
Ability to excel in results-oriented, challenging environment; demonstrate flexibility while keeping attention to detail
Excellent oral, written, and interpersonal communication skills
Strong organizational, analytical, and problem-solving skills; ability to handle multiple priorities.
Ability to manage and resolve conflict
Excellent initiative, integrity and strong sense of professionalism
Proficiency in office software, such as Microsoft Office 365 products
Ability to excel in results-oriented, challenging environment
Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.

Responsibilities

Answer calls on the crisis line, provide crisis Intervention Information, safety planning and advocacy to caller; complete required intake documentation
Perform day-to-day shelter operations, advocacy and victim-centered, trauma-informed care services for guests
Provide supportive services to program participants including but not limited to immediate needs, referrals, crisis intervention and emergency assistance, etc.
Maintain a working knowledge of resources and services available in the communities served
Document all information regarding crisis calls and direct services as required by policy and procedure
Assist in creating a positive cultural environment of personal leadership, communications and teamwork within the shelter and throughout the organization
Transport guests in The Spring vehicle as needed
Monitor Entry and exit of guest and visitor traffic
Assist in daily charting on guests in specific files
Support meal preparation, transportation, children's activities, program specific events and monitor guest activity as needed
Be available for emergencies and respond accordingly