Shelter Specialist - Homeless Shelter

Mercy House Living CentersSanta Barbara, CA
4d$21

About The Position

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.

Requirements

  • Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
  • Ability to perform crisis intervention as needed
  • Ability to complete job duties that are guest focused, trauma informed, and housing focused.
  • Reliable transportation required
  • A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
  • The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
  • Multi-task and work in a fast-paced environment
  • Navigate urgent matters while upholding a degree of flexibility
  • Work effectively with a diverse population
  • Rapid prioritization
  • Enter units with program staff as needed
  • Answer and respond to phone queries
  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to lift, bend, push, and pull up to 50 pounds

Responsibilities

  • Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
  • Encourage and discuss progress toward housing with shelter guests
  • Assist with shelter setup and maintenance
  • Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
  • Assist with receiving and verifying orders from vendors, completing tally sheets
  • Post and update signs and service calendars
  • Audio Equipment set up and monitoring
  • Assist in the organization of supplies and facilities needs
  • Conduct neighborhood patrols to minimize potential impact on the surrounding community
  • Assist with keeping detailed daily summary sheets
  • Assist with record keeping and reporting
  • Assist with guest services and program activities if necessary
  • Complete ad hoc projects as appointed by Supervisor
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