Shelter Specialist

Mercy House Living Centers•Huntington Beach, CA

2d•$21•Onsite

About The Position

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, laundry services, and maintaining the cleanliness of the facility. This role also requires crisis intervention and trauma-informed service delivery.

Requirements

Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
Ensure a client-focused, trauma-informed, and housing-focused shelter approach
Ability to perform crisis intervention as needed
A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
Detail-oriented and computer proficiency in Microsoft Word and Excel required

Nice To Haves

Fluency in Spanish is of significant value

Responsibilities

Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
Encourage and discuss progress toward housing with shelter guests
Assist with shelter setup and maintenance
Assist with general cleanliness and safety of facility including emptying trash cans and cleaning up spills
Assist with receiving and verifying orders from vendors, completing tally sheets
Perform laundry services
Post and update signs and service calendars
Audio Equipment set up and monitoring
Assist in the organization of supplies and facilities needs
Conduct neighborhood patrols to minimize potential impact on the surrounding community
Assist with keeping detailed daily summary sheets
Assist with record keeping and reporting
Attend staff meetings and training workshops as needed
Assist with guest services and program activities if necessary
Complete ad hoc projects as appointed by Supervisor