Homeless Shelter Logistics - Graveyard Shift (4228)

MERCY HOUSE • Santa Barbara, CA

7d • $22 - $22

About The Position

The Shelter Specialist, Overnight is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring the cleanliness and safety of the facility. Key duties include performing nightly deep cleans, conducting wellness checks, providing emergency support, and assisting with program logistics such as food distribution and transportation. This position requires strong communication skills and the ability to work with a diverse, vulnerable population.

Requirements

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed
• Ability to work in sync with licensed third-party security officer team
• Attend staff meetings and training workshops as needed
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
• Detail-oriented and computer proficiency in Microsoft Word and Excel required
• A valid California driver’s license and proof of auto insurance are required
• Ability to lift, bend, push, and pull up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment

Nice To Haves

• Fluency in Spanish is of significant value

Responsibilities

• Provide an active staff presence during assigned overnight shifts
• Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills, and general groundskeeping
• Perform nightly deep cleans across site to ensure overall health of facility
• Resolve any conflicts and file incident reports when necessary
• Provide necessary emergency support and follow emergency procedures
• Conduct safety and wellness checks
• Communicate potential concerns with security staff to ensure staff and guest safety
• Provide late-night transportation services
• Encourage and discuss progress toward housing with shelter guests
• Provide general support for guests
• Observe and report concerns, violations, and general events in daily staff logs
• Provide Late-night meals and organize early-morning food distribution

Benefits

• 100% medical coverage of base tier monthly premium
• Voluntary dental and vision insurance
• Paid Time Off (Vacation + Sick Pay)
• Flexible Spending Account
• Employee Assistance Program
• 403(b) savings plan with up to 3% company matching
• Paid on-the-job training and orientation
• Mileage reimbursement
• Referral bonus program
• Opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees