Shelter Security Staff

BARE TRUTH INC•Los Angeles, CA

70d•$20

About The Position

The Shelter Security Staff is responsible for ensuring a safe, orderly, and welcoming environment for all clients, staff, and visitors. Security staff play a key role in maintaining the integrity of shelter operations by monitoring activity, de-escalating conflicts, enforcing rules, and providing a supportive presence. Ideal candidates will be reliable, observant, and skilled in conflict resolution.

Requirements

High school diploma or equivalent; security or human services background preferred.
Strong observational skills and the ability to respond calmly under pressure.
Ability to work independently and as part of a team in a fast-paced environment.
Must be able to stand, walk, and perform physical tasks for extended periods.
Flexibility to work evenings, weekends, overnights, and holidays as needed.

Nice To Haves

Experience or training in de-escalation, conflict resolution, or crisis intervention is highly desirable.

Responsibilities

Greet and monitor all individuals entering and exiting the shelter.
Conduct bag checks and pat-downs in accordance with site policy and trauma-informed practices.
Screen for banned items such as drugs, alcohol, and weapons; refer clients to use amnesty lockers for safe storage when appropriate.
Document and report all confiscations to the Program Manager or designated supervisor.
Conduct hourly security rounds of both the interior and exterior of the facility.
Ensure all entrances, exits, and emergency pathways remain secure and unobstructed.
Observe and report any suspicious behavior, safety concerns, or maintenance issues.
Use non-violent, trauma-informed de-escalation techniques to manage conflict and promote a calm environment.
Intervene promptly in incidents involving disruptive or unsafe behavior.
Work collaboratively with shelter staff to support crisis intervention efforts.
Enforce shelter rules and client restrictions, including curfew adherence, room or bed restrictions, and behavioral agreements.
Assist in documenting rule violations, behavioral incidents, and client exits.
Provide respectful guidance to clients regarding expectations and consequences, maintaining professionalism at all times.
Assist with food service during meal times, including setup, distribution, and clean up.
Help organize storage areas, donations, and common spaces as needed.
Support shelter operations by providing coverage during staff breaks or transitions.
Respond to emergencies, including medical or fire incidents, according to established protocols.
Participate in staff trainings, meetings, and drills.