Shelter Security - New Hope Community Center - Part-Time

Holy Cross Services • Lansing, MI

403d

About The Position

The Shelter Security position at Holy Cross Services is a part-time role focused on ensuring the safety and security of participants, staff, and property at the Emergency Shelter Facility. The role involves directing flow, detecting, deterring, and reporting incidents, while maintaining a supportive and safe environment for all individuals involved.

Requirements

• Minimum of HS diploma/GED required.
• 1-2 years of security/monitoring experience preferred.
• Valid and current driver's license with an acceptable driving record.
• Meet State Good Moral Character guidelines.

Nice To Haves

• Associate's degree preferred.
• Lived experience with homelessness strongly preferred.

Responsibilities

• Ensure the safety and security of all participants, staff, and property at the Emergency Shelter Facility.
• Direct flow and monitor participant behavior, providing excellent customer service.
• De-escalate situations and guide individuals needing crisis assistance.
• Control access at the main entrance by screening participants and visitors using security tools.
• Teach and model the agency's treatment philosophy to participants and staff.
• Communicate agency procedures and expectations to clients.
• Maintain positive interactions with participants, staff, and community partners.
• Document safety drills, incidents, and shift logs as required.
• Perform other duties as assigned by the supervisor.

Benefits

• Employee Assistance Program
• Free health insurance for employees and their family members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED