Shelter Resident Assistant

Community Action Organization • Hillsboro, OR

2d • Onsite

About The Position

Community Action is seeking a compassionate and self-reliant individual to maintain a safe, healthy, and supportive environment for residents and staff. As a Shelter Resident Assistant, you'll be the primary staff presence during your shifts, overseeing a shared living space for five families. This vital role involves direct interaction with residents, conflict resolution, and ensuring the smooth operation of our 24/7 facility. Shift Schedule (15.5/week): Friday, evening shift, and Saturday, day shift.

Requirements

• High School Diploma or equivalent.
• Minimum of one year working with low-income populations in a social service setting. An equivalent combination of education and experience may be considered.
• Proven ability to work independently and handle emergency situations.
• Excellent written and verbal communication skills with a strong cultural awareness.
• Ability to work effectively with diverse community members.
• Ability to set and maintain professional boundaries with clients.

Responsibilities

• Monitor resident activities, ensure policy adherence, and secure the facility.
• Identify and address potential conflicts between residents or family members.
• Respond appropriately to crises and complete incident reports.
• Conduct phone screenings, manage shelter waiting lists, and make referrals to our network.
• Screen clients, distribute food boxes, and maintain food safety standards.
• Oversee resident chores, perform light maintenance, and ensure cleanliness.
• Maintain detailed shift logs, complete participant records, and communicate effectively with staff.
• Answer phones, greet visitors, and assist with general office duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees