This position is responsible for: Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order. Essential Functions: Building Security Responsibilities (40%) Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons, and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems. ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry. Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities. Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures. Intake and Discharge Responsibilities (30%) Answers telephone and responds to questions regarding the shelter operations. Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster. Orients new clients to the program and prepares case records to facilitate case management, records daily statistics. Administers sexual offender checks, Breathalyzer testing, and drug testing of clients as needed. Prepares and distributes meal and shower tickets, assigns bed numbers; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required. Housekeeping and Chore Distribution Responsibilities (30%) Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such as needed; participates in the cleaning and maintenance of facilities, supplies, and equipment. Inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.). Other Responsibilities: Verifies client employment; verifies if clients are in the hospital as well as the length of their stay. Communicates with first responders in emergency situations. Informs supervisor of any referral issues as they arise. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED