Shelter Monitor

Low Income Housing Institute-posted just now

$22 - $28/Yr

Part-time • Entry Level

Onsite • Seattle, WA

101-250 employees

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This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager.

Assist clients/participants in completing intake and exit paperwork.
Monitor individuals entering and exiting the shelter and enforce guest policy.
Maintain logs and complete incident reports.
Handle donations.
On-site presence in the shelter, provide assistance to the program participants.
Monitor activities, safety, security and cleanliness in the shelter.
Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
Prepare vacant units including light maintenance and cleaning and painting.
Cleanup any biohazards with appropriate Personal Protective Equipment (PPE).
Respond to program participants' concerns and questions.
Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants.
Respond to emergencies, perform grounds checks.
Call 911 in case of emergencies such as fire or injuries.
Alert LIHI staff and management of incidents, safety concerns and other related issues.
Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues).
Foster a clean and safe environment.
Engage with assigned training and comply with training deadlines.
Utilize PPE Equipment and follow PPE protocols.
Other duties as assigned.

Ability to work with minimal supervision.
Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues
Problem solving and conflict resolution skills.
Basic computer skills
Able to read, write and communicate in English.
Must have access to reliable transportation.
Must pass criminal background checks and drug screening.

Experience providing services to low-income and/or people experiencing homelessness.
One year maintenance, customer service and/or direct service.

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