Shelter Monitor - DSP

Mission Action•San Francisco, CA

1d•$23

About The Position

Under the supervision of the Dolores Shelter Program Manager and the Shelter Manager, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of the shelter guests. We are currently seeking monitors. All shelters operate 7 days per week. Weekends are required.

Requirements

Ability to meet the physical demands of the position
Written and oral communication in English
Commitment to social justice issues, and familiarity with Mission Action's mission and organizational work
Excellent time management skills and ability to multitask and prioritize work, required
Strong attention to detail and problem-solving skills
Bilingual Spanish/English, spoken and written - enough for instructions and basic communications, (Fluency strongly preferred)
Basic computer proficiency (MS Word, e-mail)
At least 2 years of experience providing services to low-income, homeless adults or day laborers, LGBT and/or immigrant communities. ( Volunteer experience, customer service experience and transferable skills will be considered. )
High School Diploma or equivalent preferred

Responsibilities

Facilitate daily check-in and check-out procedures of clients and other regular routines
Meet the physical demands of the position: stay awake during any assigned shift, lift approximately 30 pounds, navigate stairs and narrow work spaces, use a standard phone and computer, and work independently
Ensure safety and security within the shelter sites and respond to emergency situations, as necessary
Submit reports to management, as needed, using daily logs, forms, rounds logs, nutrition logs, email, and phone calls
Occasionally assist with emergency shift coverage on short notice
Complete the assigned shifts as expected
Attend required staff meetings and trainings
Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community
Work within the framework of the agency's mission, vision, values, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
Commit yourself to treating each community member with respect and dignity
Perform other duties as assigned