Shelter Ministry Support Staff

New Life Center•Fargo, ND

About The Position

Key components of the role involve guest intake and supervision, ensuring the security and safety of guests, visitors, staff & building operations and occasionally coordinating volunteers during day, evening, weekend, and holiday hours. At New Life Center, our work is grounded in our Christian mission and values. Each role contributes to the ministry and operations of the organization. We seek staff who are committed followers of Jesus Christ, aligned with our Statement of Faith, and who model our REAL values -- Respectful, Encouraging, Accountable, and Loving -- in their work and interactions.

Requirements

Must be engaged in a local church and exhibit a personal, evident, growing relationship with Jesus Christ.
Compassionate heart for those in need.
Willingness to serve others.
Desire to see the lost transformed through the love of Christ.
Ability to pass a pre-employment drug test and background check.
If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.
Excellent interpersonal, verbal, and written communication skills.
Must exhibit leadership, good judgment, sensitivity, and compassion.
Must be a person who works well with people, is concerned about their needs, and exhibits ability to motivate and to provide appropriate corrective measures when necessary.
Must be able to problem solve alone as well as with others.
Must have the ability to work as a team.
Possess a basic working knowledge of computers and desktop computing software (such as Microsoft Office).
Ability to multi-task efficiently.

Responsibilities

Work in a spirit of cooperation and mutual assistance with staff, guests, and volunteers.
Ensure proper implementation and use of New Life Center policies and operational procedures.
Administer all aspects of supervising guests such as conducting in-take, assigning beds, monitoring behavior, supervising work assignments, etc.
Utilize de-escalation techniques in order to maintain a safe environment.
Supervise eating areas.
Responsible for building and grounds security; at various times throughout designated shift, do security rounds in order to ensure interior and exterior areas are safe and secure.
Contact emergency service or law enforcement when necessary.
Responsible for maintaining the cleanliness of the shelter; this is to be accomplished through supervision of guests as well as personal participation.
Maintain guest records and departmental records.
Oversee all aspects of financial accountability during designated shift; this includes taking in rehab service fees, giving out receipts, and proper documentation and handling of said fees.
Participate in staff meetings as requested by Administration.
Attend conferences, seminars, and training events as required by Administration.
Assist with other departmental mission work as required; maintains open and effective communication with peers and all mission staff.
Responsible for administering alcohol breath tests, carrying out appropriate action, and documenting outcomes.
Greet volunteers and supervise their time on an as needed basis.
Other duties as assigned.