SHELTER DIRECTOR

New York City, NY • Manhattan, NY

130d

About The Position

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

Requirements

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level.
• Education and/or experience equivalent to '1' above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level.
• A master's degree from an accredited college or university in relevant fields may substitute for two years of experience.
• Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits for each year of experience up to a maximum of three years.
• A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

Nice To Haves

• Extensive Social Services background and strong writing, communications and organizational skills.
• Ability to multi-task and work in a fast-paced environment.
• Fire Safety Coordinator Training is a plus.

Responsibilities

• Ensure the health, safety and welfare of DHS clients and staff on-site, monitor the physical plant to ensure an acceptable level of cleanliness and will ensure full compliance with all applicable legal mandates, agency standards and regulatory requirements.
• Oversee the effective management of program capacity, timely provision of bed assignments for new and returning clients.
• Manage the provisions of social services, provide direction and support to ensure programmatic goals and objectives are achieved, clients' social service needs are met, and independent living plans are developed, monitored, and executed.
• Participate in weekly case conferences with social services staff to address and resolve deficiencies.
• Manage external relationships with community groups and the Local Community Board to address community concerns and promote good relations.
• Supervise the administrative functions of the facility to ensure that staff adhere to City and Agency policies and procedures.

Benefits

• Public Service Loan Forgiveness eligibility.
• Open to qualified persons with a disability who are eligible for the 55-a Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees