Shelter Coordinator

Capsa•Logan, UT

12h•Onsite

About The Position

The Shelter Coordinator is responsible for the daily management and operational stability of CAPSA's Emergency Shelter, including leadership of the After-Hours team. This role requires initiative. The person in this position notices what needs attention, acts without waiting for direction, and takes ownership of outcomes. They set the operational tone of the shelter through sound decision making, clear expectations, and consistent follow through. Beyond logistics and supervision, this role helps create a welcoming, home-like environment for survivors and their children. That means being present, engaged, and willing to step in, whether responding to crisis, restocking the pantry, preparing rooms, or interacting with families. CAPSA provides safe shelter, advocacy, and support to survivors of domestic violence and sexual assault. Our work is serious, and we approach it with professionalism, accountability, and care. We believe trauma informed service requires both compassion and structure. We hold high standards , communicate directly, and support one another in creating safe, stable environments for survivors. This position is vital to our services and will require a background check through the Utah Direct Access Clearance System (DACS) prior to start.

Requirements

Takes initiative rather than waiting for direction
Has experience working in crisis environments, residential programs, shelter services, advocacy, social work, or similar human services settings
Has supervised, coordinated, or informally led others and is comfortable holding clear boundaries
Can stay steady and make sound decisions during high stress situations
Balances empathy with structure in a shared living environment
Follows through on documentation, reporting, and operational details
Communicates clearly and directly, especially when addressing safety or performance concerns

Nice To Haves

A degree in a related field is valued but not .

Responsibilities

Monitoring capacity
Coordinating room assignments
Supporting emergent client needs
Ensuring that shelter guidelines and emergency procedures are consistently upheld
Conducting house meetings
Reinforcing expectations in a trauma informed manner
Working closely with case managers and advocates to maintain continuity of care
Restocking pantry
Responding to client requests
Engaging with children
Managing schedules
Ensuring 24-hour shelter coverage
Reviewing documentation and timesheets
Supporting development
Addressing performance concerns
Maintaining organized systems for food, bedding, and essential supplies
Coordinating grocery shopping and community partnerships
Ensuring rooms are cleaned and prepared for new arrivals
Monitoring facility needs in collaboration with the Facilities Director
Accurate documentation, monthly reporting, and transparent communication with the Shelter Director
Identifying gaps, proposing solutions, and improving systems