Shelter Attendant

SHELTER, Inc.Martinez, CA
1d$19Onsite

About The Position

We have an opening for Shelter Attendants at our Mountain View Family Shelter. Our facility temporarily houses up to 32 formerly homeless families, including children. Shelter Attendants are responsible for the day-to-day participant and facility needs during shift, including responsibility for participant meals, supplies/inventory, facility safety/repairs, cleanliness of the site, interacting with visitors/ volunteers and more! This is a hands-on role where you can truly impact our community every day. If you're ready for a rewarding challenge and want to be a source of stability and hope, we want to hear from you!

Requirements

  • High School Diploma or GED.
  • Experience working with low-income and/or homeless populations.
  • Must have or obtain and maintain ServSafe certification.
  • Access to reliable personal transportation required
  • Must successfully pass a criminal background check
  • Must provide TB test clearance

Responsibilities

  • Monitor facility, making rounds every 30-60 minutes, assuring a clean, safe and healthy facility environment.
  • Identify and address hazardous and potentially hazardous items and situations. Respond in emergencies and emergency preparation drills.
  • Identify, document, and communicate the need for prompt correction of facility maintenance and repair issues.
  • Maintain a daily sign-in/out sheet of shelter participants and guests.
  • Clean the facility including, sweeping walkways, sweeping and mopping floors, wiping counters and all surfaces, tables, doing house laundry (washing, drying and folding), emptying trash bins, etc. Assist participants with cleaning activities as needed.
  • Keep the refrigerator, freezer and pantry clean and well organized. Discard food that is past its expiration date.
  • Inventory supplies and furnishings regularly, noting items needed on the designated assigned board for supplies.
  • May act as primary point of contact for donations, accepting only items that meet shelter needs and agency policy. Sort and store all donations.
  • Uphold the highest standards of confidentiality regarding participant PPI while actively fostering a safe and welcoming atmosphere.
  • Observe and report behavior that violate guidelines or create an unhealthy environment in daily log; complete incident reports and contact supervisor as needed and or appropriate.
  • Handle disputes between participants in a positive professional and respectful manner and diffuse potential stressful/hostile situations prior to occurrence whenever possible.
  • Assist with serving and meal preparation as needed, including assisting volunteer groups that prepare meals. Must follow all food handler requirements when doing so.
  • Serve as main contact with guests and volunteers, orient volunteers to the facility, conduct tours and assist volunteers as needed or when assigned by Shelter Management or Leadership.
  • Provide resource items (i.e. toiletries, diapers, laundry soap, donations, etc.) as requested by shelter participants, noting items on log and taking responsibility to obtain and/or notify supervisor of needed items.
  • Administrative tasks as assigned, such as updating rosters, photocopying, data entry and creating Word and Excel documents.
  • Assure that all equipment required of the position (walkie-talkies, cell phones etc.) are always charged and ready for use.

Benefits

  • 18 days of Paid Time Off
  • 15 paid holidays, including your birthday!
  • 100% paid medical insurance (Kaiser, Sutter Health, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.
  • 100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
  • Up to $3,000 Tuition Reimbursement a year
  • 403b with SHELTER Inc., matching contribution
  • Pet Insurance
  • Employee Assistance Program
  • Discount Marketplace
  • Internal growth opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

51-100 employees

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