Shelter Associate (Fort Collins)

Catholic Charities Archdiocese of Denver • Fort Collins, CO

16h • $18

About The Position

Applications accepted on an ongoing basis until the position is filled.
Shelter Associate

OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927.
We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as providing an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:
A Shelter Associate at Catholic Charities:
Welcomes guests with dignity, checking them in/out, and managing bed assignments
Maintains safety and order by calmly enforcing shelter guidelines
De-escalates conflict and responds to crises (mental health, substance use, medical emergencies) using trauma-informed, person-centered approaches
Completes chores, light cleaning, and restocking to keep the environment clean and welcoming
Document incidents, services, and observations accurately in our database
Collaborates closely with teammates to present a unified, supportive front

Requirements

• Show genuine care and love for people-even on their hardest days
• Ability to stay calm and kind when others are upset
• Ability to hold boundaries without taking things personally
• Thrive in a fast-paced, sometimes chaotic environment
• Consider yourself a true team player
• Have a good sense of humor, strong resilience in the face of challenges and a compassionate ear.
• Experience working with people in crisis
• Ability to remain calm and respond appropriately in stressful and/or emergency situations
• Ability to effectively communicate verbally and in writing
• Basic knowledge of word processing and typing ability to enter resident information
• Understanding of the service population’s cultural and socioeconomic characteristics and the methods best suited to meet their needs. Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base
• High school diploma or general education degree (GED); and 6 months to one year of related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Welcomes guests with dignity, checking them in/out, and managing bed assignments
• Maintains safety and order by calmly enforcing shelter guidelines
• De-escalates conflict and responds to crises (mental health, substance use, medical emergencies) using trauma-informed, person-centered approaches
• Completes chores, light cleaning, and restocking to keep the environment clean and welcoming
• Document incidents, services, and observations accurately in our database
• Collaborates closely with teammates to present a unified, supportive front

Benefits

• Pay: $17.75 per hour. Eligible for a $1 bilingual or overnight differential.
• Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
• Extensive Paid Time Off (equivalent of 4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees