Shelter Associate Lead
About The Position
Are you a passionate animal advocate with a desire to nurture and improve the lives of homeless animals? As one of the largest animal shelters in the nation, we need your support to make a difference! Maricopa County Animal Care & Control is seeking a motivated and diligent Senior Shelter Associate to provide daily care and support for our shelter animals. You will provide leadership and guidance to our team of Shelter Associates while advocating for the animals in our care and promoting the health, safety, and welfare of Maricopa County's people and animals. This position requires the employee to be in the office or customer-facing for all hours worked. Don’t miss out on this opportunity to support our shelter and your community! Apply today!
Requirements
- Two years of working or volunteer experience with domestic animals in an animal welfare organization, veterinary facility, humane society, or similar animal care facility
- One year of in-person customer service work experience
- High school diploma or GED
- Candidates must be flexible and able to work all shifts, including starting as early as 6 am and finishing as late as 7 pm, working weekends and holidays.
- Shelter Associates are assigned on any shift, with any combination of days off, determined by the needs of the Department.
Nice To Haves
- One year of in-person customer service work experience
- Experience working in an animal shelter
- Bilingual skills in English/Spanish
Responsibilities
- Oversee, direct, guide, and coach Shelter Associates in the performance of their duties, and ensure daily tasks are completed efficiently and accurately
- Train and mentor staff on Department standards, procedures, and safety practices
- Follow established disease control protocols to clean, disinfect, and maintain shelter apartments, kennels, cages, equipment, walkways, general areas, and other job-related items daily
- Cultivate positive client, volunteer, and coworker relations through professional, courteous, and educational interactions
- Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services, programs, and events
- Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare, and that positive reinforcement training methods are employed
- Participate in stress and disease reduction efforts through purposeful and compassionate low-stress handling and placement of animals
- Ensure adequate food and water are given to shelter animals daily
- Create and maintain necessary animal records, perform data entry
- Assist clients with the animal adoption process; facilitate client/animal interactions to ensure a safe and pleasant experience
Benefits
- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including healthcare premium discounts
- Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
