Shelter Advocate (PT) - Apache Junction, AZ

A New Leaf•Apache Junction, AZ

5d•$18 - $20•Onsite

About The Position

The Shelter Advocate provides trauma-informed, client-centered support and crisis intervention services to individuals and families residing in A New Leaf’s domestic violence shelter. This role is responsible for ensuring client safety, completing documentation, and helping facilitate access to internal and external resources. The advocate works collaboratively with case managers, outreach staff, and other team members to maintain a secure, welcoming, and organized environment.

Requirements

High School Diploma or GED required.
Knowledge of and/or experience with trauma-informed practices required.
Knowledge of local and regional community resources.
Must Be At Least 21 Years of Age
Class One Fingerprint Clearance Card
Central Registry Background Check
Drug Screening
CPR/First Aid Certification
Valid Unrestricted Driver’s License
Current Auto Liability Insurance
39 Month Motor Vehicle Record
Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.

Nice To Haves

Associate or Bachelor’s Degree in a related field, preferred.
Bilingual verbal communication skills in Spanish, preferred.
Experience working with individuals impacted by domestic violence, homelessness, or economic disadvantage, preferred.

Responsibilities

Role model appropriate behaviors to callers and clients in the shelter, at all times, utilizing trauma-informed principles and practices
Provide crisis intervention, domestic violence information, and resources and referral services to callers/clients at the shelter.
Perform intake screenings, lethality assessments, and basic needs assessments for potential clients (as relevant to program/client needs).
Provide supportive services to clients in the shelter and assist case managers with client needs.
Establish/maintain client files and documentation, including requesting paperwork, and filing all documentation in a timely, accurate, and thorough manner.
Complete accurate documentation in the database and all program paperwork in a timely, correct, and thorough manner.
Be responsible for issues relating to admission and discharge, in conjunction with the program's definition and policies as relevant to program/client needs.
Access community resources to support the coordination of services for clients.
Participate in required client care supervision on a regular basis as required by A New Leaf policy.
Facilitate monthly groups as required by the program.
Engage with the current individual and group volunteer base to maintain and grow continuing support.
Maintain the volunteer calendar and resident newsletter. Oversee volunteer group activities and provide program tours.
Create and maintain current wish lists and accept donations on behalf of the program.
Be available and responsive to families and individuals during hours on shift.
Maintain the ability to drive agency passenger van to transport clients and complete other duties, as needed, and/or drive personal vehicle to conduct program business (mail runs, grocery shopping, etc.).
Assist with maintaining program appearance through cleaning and organizing internal/external offices, property, equipment, and agency vehicles. Report repairs and maintenance needs as appropriate.
Assist with the organization and distribution of donations. Assist with inventory of supplies, including, but not limited to, clothing, hygiene items, food, and office supplies.
Communicate with hotel/motel and/or transportation agencies for client placement in Emergency Crisis Response (ECR) and convey information appropriately to law enforcement/placing agency, as well as to CAAFA Outreach.
Support administrative staffing.
Monitor security of the property through hourly ground checks. Review all communication resources (emails, shift reports, logs, staff meeting notes, etc.) to stay up to date on milieu, structure, changes, events, and client/program needs.