Shelf Integrity Specialist

SpartanNash • South Bend, IN

1d

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 850 76th Street S.W. - Byron Center, Michigan 49315 Position Summary The Shelf Integrity Specialist is responsible for ensuring pricing validation, scanning, and signing execution across all of our retail locations. This role provides enterprise-level training, auditing, and operational support to uphold shelf integrity standards, regulatory compliance, and a consistent customer experience. The Specialist partners cross-functionally with Store Operations, IT, Marketing, Accounting, and Reset teams to test, implement, and sustain operational directives that improve accuracy, efficiency, and execution at scale. The Shelf Integrity Specialist plays a critical role in protecting pricing accuracy, regulatory compliance, and customer trust—ensuring consistent execution across 200+ locations while supporting operational excellence and continuous improvement enterprise-wide

Requirements

• Associate’s Degree in Business Administration, or a related field preferred, or an equivalent combination of education and relevant experience.
• Minimum of two years of experience in retail operations or a related field, with demonstrated exposure to scanning, pricing or store operations.
• Strong written and verbal communication skills, with the ability to influence and train teams across multiple locations.
• Excellent organizational, prioritization, and attention-to-detail skills; proven ability to manage multiple initiatives simultaneously with minimal supervision.
• Demonstrated ability to lead, coach, and support associates in delivering accurate execution and high-quality customer experiences.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Ability to travel up to 50% to support stores across the organization.

Nice To Haves

• Prior experience in training, coaching, or a lead role preferred.

Responsibilities

• Serve as subject matter expert on shelf integrity audit standards.
• Support store leadership and store teams in understanding, executing, and validating pricing and signage compliance practices.
• Provide clarity on expectations and guide corrective follow-up to ensure alignment with corporate standards.
• Provide coaching, training, and ongoing support to store associates and leaders on shelf integrity–related processes, including scanning, pricing, Ad sets/execution.
• Lead and support scanning certification efforts by training and validating scanning and station associates to enterprise standards.
• Partner with Information Technology teams to identify opportunities for process improvement, system enhancements, and operational efficiencies that support shelf integrity and pricing accuracy at scale.
• Provide operational support to stores, stations, and reset crews for new store openings, remodels, and resets, including layout planning and execution readiness.
• Collaborate with Marketing to test, implement, and monitor promotional signage and signing programs, ensuring accuracy, compliance, and consistent customer-facing execution across all locations.
• Partner with DSD vendors and store leadership during product resets and merchandising changes to ensure alignment between product placement, shelf tags, and promotional signage.
• Identify execution gaps and recommend process improvements that strengthen shelf integrity outcomes.
• Work closely with cross-functional partners to support accurate singing vendor payments, credits, and inventory records tied to shelf integrity and scanning processes.
• Stay current on retail industry trends, regulatory updates, and best practices related to shelf integrity, pricing accuracy, and scanning systems; proactively recommend enhancements to existing programs and processes.
• Perform additional duties and support enterprise initiatives as business needs evolve.

Benefits

• As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
• SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.
• We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree