SHC Graphic Design Intern
About The Position
The CUNY Building Performance Lab (BPL) is looking for an intern to join the NYC Sustainability Help Center (the Help Center), a collaborative project between BPL and the NYC Department of Buildings. The Help Center provides phone and email guidance, support and assistance to building owners, property managers and energy professionals for inquiries relating to various NYC sustainability laws, assistance with specific compliance steps, and information on how to make buildings more energy-efficient. Assistance is augmented by extensive social media outreach, a regularly published newsletter, and several online classes on NYC sustainability topics. Outreach and educational materials are all sourced, crafted and published in-house. Interns receive extensive training on several NYC sustainability laws including the Climate Mobilization Act and the Greener, Greater, Buildings Plan. Interns will also receive training to provide technical support and troubleshooting for building owners using Energy Star Portfolio Manager, various NYC research tools and databases, and related utility company web portals. We welcome currently enrolled CUNY undergraduate or graduate students (all majors) with a strong interest in environmental sustainability issues, and who can commit to an internship of at least one school year.
Requirements
- A passion for environmental sustainability
- Graphic design skills (e.g., Canva, Adobe Photoshop) and provide project samples
- Proficiency with Gmail, Powerpoint/Google Slides, and Excel/Google Sheets
- Strong analytical skills and ability to interpret patterns in inquiries received
- Effective writing and telephone skills
- We welcome currently enrolled CUNY undergraduate or graduate students (all majors) with a strong interest in environmental sustainability issues, and who can commit to an internship of at least one school year.
- Interns are required to work a minimum of 12 hours per week and have the opportunity to work up to 19 hours per week during school semesters and up to 35 hours per week during winter breaks and summer months.
- All work hours are Monday - Friday between 9 am and 5 pm.
Nice To Haves
- Knowledge of and experience with Wordpress
- Experience developing or editing video content
Responsibilities
- Supporting outreach channels via digital content creation/graphic design; including but not limited to development of infographics, educational and outreach materials (e.g., flyers, social media assets), slide decks and web design
- Assist in expanding the Help Center’s online presence through social media marketing, website updates via WordPress, newsletter production (using Constant Contact) and creating event listings in our ticketing platform
- Developing a comprehensive understanding of NYC energy-related laws and regulations (LL33, LL84, LL87, LL97 and related laws)
- Mastering and navigating the Energy Star Portfolio Manager web-based tool
- Responding to questions from building owners, property managers and energy consultants (email and phone) relating to Portfolio Manager, NYC energy-related laws and utility company portals
- Providing referrals to information sources (i.e. NYC agencies and programs) to assist building owners in complying with NYC energy law requirements
- Performing research on special-case type of questions and following up with building owners on particular trouble spots
- Updating the Help Center database to track building profiles, caller information and the inquiries received
- Analyzing the Help Center database for tracking and reporting purposes
- Contributing to outreach efforts for online training sessions
- Other duties as needed to keep the Help Center functioning efficiently and effectively
Benefits
- RFCUNY Employee Benefits and Accruals
- Equal Employment Opportunity Statement
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
