SharePoint System Administrator

Global Enterprise Services, LLC•Fort Belvoir, VA

1d•Onsite

About The Position

GES is seeking a SharePoint Subject Matter Expert (SME) to partner on a large enterprise IT contract for the DOD to lead SharePoint operations across multiple geographic locations. The ideal candidate will be a technical expert responsible for providing guidance, support, and hands-on assistance for SharePoint environments, including design, configuration, customization, and governance. The candidate will ensure solutions meet business needs and involves tasks such as developing information architecture, managing permissions, migrating content, troubleshooting issues, training users, and integrating SharePoint with Microsoft and custom applications. The SharePoint Subject SME will provide systems and software operations and maintenance support in a large network enterprise, multi-enclave environment. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers. An active TS/SCI is required for this position. Due to the nature of the government contracts we support, US Citizenship is required.

Requirements

The candidate must have bachelor’s degree with 12 - 15 years of prior relevant experience or a Master’s Degree with 10 - 13 years of prior relevant experience.
Expert knowledge of SharePoint's functional capabilities, including site, page, list creation, and permission management.
Familiarity with SharePoint versions, SharePoint 2016, SharePoint 2019, and SharePoint Online.
Experience with InfoPath, Microsoft 365 and the Power Platform.
Understanding of authentication protocols like Kerberos, NTLM, and claims-based authentication.
Knowledge of related technologies like Active Directory, Azure Active Directory, and Internet Information Services (IIS).
Client-side development skills using JavaScript frameworks like TypeScript, as well as server-side development skills for creating web parts.
Experience with business intelligence and dashboard development.
Experience with interacting with customers to handle service. inquiries and problems across the PACIFIC AOR.
Experience working independently, without supervision, analyzing a situation, designing, and communicating solutions to senior management and customers at multiple worldwide locations.
In-depth understanding of SharePoint administration.
In-depth understanding of customer IdAM policies and tools.
Experience with Tier 2 system administration.
Experience with Scripting/Automation.
Experience troubleshooting issues in a growing environment.
Experience with log reviews, incident analysis, and identification of issue trends.
Experience with SharePoint server patch management methodologies.
Time management skills.
Ability to work independently.
Excellent oral and written communications skills.
Track record of working effectively within a team, and support to peers toward improved processes and results.
Experience with support ticket management systems.
Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).
Ability to commute to the office on the approved schedule.
An active TS/SCI is required for this position.
Due to the nature of the government contracts we support, US Citizenship is required.

Responsibilities

Technical leadership: Serve as the primary point of contact for all SharePoint-related matters, providing expert-level knowledge and guidance.
Design and development: Collaborate with stakeholders to develop information architecture and design solutions. This includes creating sites, pages, lists, and workflows.
Configuration and customization: Configure SharePoint settings, manage permissions, and customize the platform to meet specific business requirements.
Migration and implementation: Plan and execute the migration of content from the existing SharePoint Infrastructure running on Windows Server 2016 to the new Infrastructure that will run on Windows Server 2019, ensuring data integrity and minimal disruption.
Troubleshooting and support: Log, analyze, and resolve technical issues, escalating to vendors or other teams as needed.
Integration: Oversee the integration of SharePoint with other Microsoft 365 applications and the Power Platform.
Training and documentation: Design and deliver training sessions and create documentation for users and support staff.
Compliance and governance: Ensure that SharePoint solutions comply with all relevant laws, regulations, policies, and best practices.
Reporting: Manage and customize usage statistics and build reports using third-party tools.
Security STIG: Configuring the SharePoint Infrastructure to comply with Security Standards (STIG Compliance).
Security Best practices: Configuring the SharePoint Infrastructure to comply with Microsoft Security, Performance and Operations Best practices.
Security Least privilege: Configuring the SharePoint Infrastructure Administrative Accounts to comply with the Principal of Least Privilege
Security RBAC: Configuring the SharePoint Infrastructure Administrative Accounts to utilize Role-Based Access Control (RBAC)
Security Zero Trust: Configuring the SharePoint Infrastructure Administrative Accounts to Zero Trust Architecture
Advise, design, implement, troubleshoot, and maintenance of IT systems. Rapidly distinguish and resolve isolated user problems from enterprise-wide application/system problems.
Lead analyzes of recurring problems and initiates solutions for preventing reoccurrence.
Lead efforts with customers, stakeholders, and vendors at multiple overseas locations to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
Develop, obtain concurrence on, and lead solutions to complex technical issues using out of the box practices and approaches.
Provide SharePoint Project Management administration, solutions, and testing.
Implement and provide suggestions on IdAM policies and tools.
Examine highly complex customer problems in Windows, Macintosh, and UNIX desktop operating systems (think or virtualized clients) imaging, desktop applications, user profiles, and general system problems.
Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
Support customer requirements in a 24/7/365 environment and schedule.
Lead systems administration mentoring and training to 24/7/365 personnel.
Develop operations and maintenance documentation for 24/7/365 personnel.