SharePoint Front-End Web Administrator, TS/SCI with Polygraph
About The Position
We are seeking a proactive and detail-oriented SharePoint Front-End Web Administrator to support a dynamic, geographically dispersed enterprise environment. This role is critical in delivering an exceptional user experience through site collection administration, front-end configuration, and Tier 1–2 troubleshooting across multiple SharePoint platforms. Ideal candidates will bring a passion for learning, adaptability, and a commitment to optimizing modern SharePoint environments The Successful Candidate Will Have Hands-on experience supporting SharePoint 2019 and SharePoint SE environments at the site collection and subsite level Ability to diagnose, troubleshoot, and escalate platform-level issues in a timely and appropriate manner Working knowledge of SharePoint workflows and automation tools, including Power Automate and SharePoint Designer Proficiency in SharePoint webpage design, including modern pages, web parts, and branding customization Strong analytical and problem-solving skills with a focus on root cause identification and resolution Excellent written and verbal communication skills for clear documentation and effective collaboration with stakeholders Understanding of enterprise security concepts and compliance requirements, ensuring adherence to organizational policies
Requirements
- Provide first and second-level support for SharePoint site collections for site-level and user-facing issues
- Diagnose and fix site collection issues including but not limited to: Web parts, permissions, workflows, apps, navigation, and page layouts
- Troubleshoot permissions inheritance and access control issues across site collections
- Analyze and resolve site collection errors using correlation IDs and ULS logs for root cause identification
- Configure and manage site templates, content types, metadata structures, and branding elements to align with organizational standards
- Implement and enhance modern page features including design, layout, and functionality for improved user experience
- Create or troubleshoot 2010 and 2013 workflows using SharePoint Designer
- Develop and maintain user guides, governance documentation, and standard operating procedures to promote best practices and compliance
- Collaborate with developers, system engineers, and customers to diagnose and resolve front-end issues, improving overall user experience
- 3+ years of SharePoint administration or enterprise web platform support experience
- Active TS/SCI with Polygraph
- US Citizenship Required
Nice To Haves
- Basic understanding of SharePoint on-premises server architecture, including farm topology, service applications, and front-end components
- Strong understanding of HTML and proficiency in JavaScript for developing, customizing, and troubleshooting client-side scripts within SharePoint environments
- Proficiency with InfoPath Forms and InfoPath Designer for creating, customizing, and maintaining electronic forms integrated with SharePoint workflows
- SharePoint Online – Familiarity with cloud-based SharePoint administration and modern site features
- Microsoft Power Platform Power Automate – Designing and managing automated workflows to streamline business processes
- Power Apps – Building and customizing low-code applications for enhanced user interaction
- Visual Studio – Supporting front-end development, debugging, and customization of SharePoint components
Responsibilities
- Administer and maintain site collections and front-end components across SharePoint 2019 and SharePoint Subscription Edition (SE) environments
- Configure and optimize site settings, permissions, navigation, and content structures to enhance usability and compliance
- Provide Tier 1-2 support by troubleshooting and resolving ServiceNow tickets related to site collections, user experience, and front-end functionality
- Develop and maintain documentation, including governance standards, knowledge base articles, and system configuration records
- Ensure adherence to organizational security policies and compliance standards across all SharePoint sites and components
- Collaborate on special projects and modernization initiatives, contributing to platform upgrades and feature enhancements
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
