Shared Services Manager

Cushman & Wakefield • Saint Louis, MO

85d • $72,250 - $85,000

About The Position

The Shared Services Manager provides leadership and supervision to a team of non-exempt Coordinators, ensuring the efficient and accurate processing of key financial functions such as accounts payable and receivable. This role is part of a centralized Shared Services model, which consolidates transactional and administrative support across the organization to drive consistency, efficiency, and cost-effectiveness. This role requires strong managerial skills, sound judgment, and the ability to balance team development with operational demands. The ideal candidate will be detail-oriented, possess excellent communication skills, and demonstrate effective time management and decision-making abilities.

Requirements

• College degree preferred (not limited to Accounting) or equivalent combination of education and relevant experience.
• Minimum of 3 years of relevant professional experience.
• Minimum of 1 year of experience managing direct reports.
• Excellent communication and interpersonal skills.
• Strong decision-making and judgment.
• Effective time management and organizational skills.
• Detail-oriented with a focus on quality.
• Ability to receive and apply feedback constructively.
• Strong leadership and coaching skills with non-exempt employees.
• Initiative and problem-solving ability.
• Relationship management and ethical conduct.

Responsibilities

• Direct and support Shared Services initiatives, including the creation and maintenance of tools and resources that enhance operational efficiency.
• Monitor team performance, assess available capacity, and identify training needs. Conduct one-on-one meetings and team meetings to provide timely and professional feedback, addressing deficiencies and promoting continuous development.
• Evaluate workflows and recommend improvements to increase effectiveness and alignment with organizational goals.
• Partner with accounting teams and other departments to resolve issues and ensure cohesive operations.
• Track team performance and progress of initiatives. Present updates to leadership to ensure transparency and alignment.
• Ensure adherence to policies, compliance standards, and internal controls.
• Lead departmental projects and participate on relevant committees, driving initiatives that align with the strategic goals of the organization.
• Perform other duties as required to support departmental and organizational success.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance
• Disability insurance
• Paid and unpaid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree