Shared Services Associate

State of Ohio • Columbus, OH

357d

About The Position

The Accounts Payable (AP) position plays a crucial role in the financial operations of the state by managing the processing of invoices for a wide range of state agencies, as well as various boards and commissions. AP associates are responsible for ensuring that all financial transactions are properly documented, verified, and processed in a timely manner. This role supports the smooth operation of government functions by ensuring that payments are made to vendors, contractors, and service providers in accordance with established policies and procedures. As an associate in the Contact Center, you will be responsible for handling inquiries from both internal and external customers by telephone, email, and other channels while providing magical customer service. All service lines of Financial Support Services must validate information for accuracy and completeness within established State of Ohio and FSS guidelines and timelines. You will work with leadership to identify continuous improvement opportunities and contribute to the development and achievement of short and long-term department objectives and goals. Associates may be assigned to work in any of the following areas: Supplier Operations, Accounts Payable, Travel and Expense, or Contact Center.

Requirements

• 18 months experience in accounting, auditing, finance, business administration, or related field, or financial call center work in private sector or other governmental sector.
• Completion of associate core coursework in accounting, auditing, finance, business administration or related field.
• Equivalent of Minimum Class Qualifications For Employment noted above.

Nice To Haves

• Strong communication skills
• Flexibility
• Strong attention to details

Responsibilities

• Establish and update state suppliers with a self-directed work team.
• Manage the processing of invoices for various state agencies, boards, and commissions.
• Ensure all financial transactions are documented, verified, and processed timely.
• Handle inquiries from internal and external customers via telephone, email, and other channels.
• Validate information for accuracy and completeness within established guidelines and timelines.
• Identify continuous improvement opportunities with leadership.
• Contribute to the development and achievement of department objectives and goals.

What This Job Offers

• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1-10 employees