SharePoint Production Support Developer

CACI International • Ashburn, VA

445d • $82,100 - $172,400

About The Position

The SharePoint Production Support Developer will be a key member of the BEAGLE Agile Solution Factory Team, supporting the Customs and Border Control (CBP) client. This role focuses on developing and maintaining SharePoint 2013 and SharePoint Online portals, implementing innovative solutions to enhance collaboration and streamline processes for the Department of Homeland Security (DHS). The ideal candidate will work closely with stakeholders to document requirements, design robust SharePoint capabilities, and provide ongoing support and maintenance for the SharePoint environment.

Requirements

• Must be a U.S. Citizen with the ability to pass CBP background investigation.
• Excellent verbal and written communication skills.
• Understanding of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management.
• Bachelor's Degree and 5+ years related technical and managerial experience (experiences considered in lieu of degree).
• Experience with Remedy ticketing systems.
• Experience with JIRA Service Desk.
• Ability to lead a large 365x24x7 on-call help desk/service desk team.

Nice To Haves

• Familiarity with Agile methodology.
• Experience with PowerPlatform applications (PowerApps, PowerAutomate, PowerBI).
• Familiarity with Data Connections across O365 applications.
• Knowledge of front-end and client-side technologies (JavaScript, jQuery, CSS, HTML).

Responsibilities

• Working with customers, users, and stakeholders to document business processes and requirements.
• Designing creative and innovative approaches to building robust SharePoint capabilities that facilitate collaboration and automate and streamline program processes.
• Developing, documenting, and supporting custom and out-of-the-box SharePoint solutions using industry best practices.
• Analyzing and translating business processes and requirements into implementable design.
• Implementing SharePoint Online web-based solutions.
• Implementing PowerAutomate flows to streamline manual processes on the program.
• Providing ongoing maintenance of the SharePoint portal.
• Responding to service desk tickets; troubleshooting and debugging any issues with CBP end users remotely.
• Building and maintaining PowerApps form solutions and Power Automate workflows.
• Supporting the conversion of InfoPath forms to PowerApps solutions.
• Assisting with the transition of site collections from SharePoint 2013 to SharePoint Online including development of Modern Pages, Flows, and integration of other O365 applications.

Benefits

• Healthcare benefits
• Wellness programs
• Financial benefits
• Retirement plans
• Family support programs
• Continuing education opportunities
• Flexible time off benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree