The position is for a QA/Test expert who will function across multiple project teams and serve as a key coordinator to develop, implement, and maintain QA/Test initiatives. The role involves understanding system requirements to create and advise on test cases, defining and tracking test coverage, designing and developing test documentation, and working with teams to identify issues in service and software. The candidate will also be responsible for preparing test metrics and results, ensuring quality throughout the product lifecycle, and facilitating quality improvement efforts.