Settlements Case Manager

Witherite Law Group•Richardson, TX

2d•Onsite

About The Position

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation. Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way. This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family. Position Summary: Witherite Law Group and associated companies seeks professionals who want to join a high-performing team committed to working together to accomplish our mission and uphold our values of People First, Unmatched Expertise, and Integrity Always. The Settlement Case Manager is responsible for managing a caseload of settlement cases, ensuring efficient and timely resolutions. This role involves conducting thorough investigations to gather necessary documentation, verifying and negotiating medical provider reductions, and preparing cases for final settlement. The Settlement Case Manager works closely with clients, attorneys, and other parties to explain the settlement process, address client concerns, and facilitate the disbursement of funds. They will maintain accurate case records, stay informed on relevant legal developments, and provide comprehensive support throughout the settlement process.

Requirements

High school diploma or equivalent; additional education or certifications in legal or insurance-related fields are preferred.
Previous experience as a Settlements Case Manager or in a similar role within the legal or insurance industry is preferred.
Strong knowledge of personal injury law and the settlement process.
Excellent communication skills, both written and verbal, with the ability to effectively negotiate and advocate for clients.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Attention to detail and accuracy in reviewing and analyzing settlement documentation.
Empathy and compassion when working with clients who may be dealing with physical or emotional challenges.
Ability to manage sensitive and confidential information with professionalism and integrity.
Proficiency in using case management software or similar tools
Office environment with normal business hours necessary to satisfactorily perform job functions.
Stationary Position – Must be able to remain in a stationary position up to 50% of the time.
Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.
Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Responsibilities

Manage a caseload of settlement cases, ensuring timely and efficient resolution.
Conduct thorough investigations to gather all necessary documentation and evidence related to the case.
Verify and negotiate medical provider reductions under the direction of the attorney and other relevant parties to reach fair and favorable settlements.
Assist clients in understanding the settlement process, explaining legal terms, and answering any questions or concerns they may have.
Prepare case for accounting review and facilitate client disbursement once settlement documents are completed.
Maintain accurate and up-to-date records of all settlement activities and communications in case management system.
Collaborate with attorneys and legal staff to provide comprehensive support throughout the settlement process.
Stay up to date on relevant laws, regulations, and industry best practices related to settlements and personal injury claims.
Performs other duties as required.