Settlement Manager (ATM Industry)

Cord Financial Services • Temple, TX

452d

About The Position

The Settlement and Sponsorship Manager is responsible for overseeing the settlement and onboarding process for all ATM Customers and ATMs, ensuring accurate and timely setup. This role involves managing daily operations related to ATM customer setups, resolving discrepancies, ensuring compliance with sponsor banks, and collaborating with various stakeholders to enhance the efficiency and accuracy of settlement processes.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 5+ years of experience in ATM operations, financial settlement, payment processing, or a related financial services role.
• Strong understanding of ATM transaction flows, card network settlement processes, and electronic funds transfer (EFT) systems.
• Proven experience in managing high-volume financial transactions and reconciliation.
• Proficient in financial reconciliation and accounting principles.
• Excellent analytical skills, with the ability to interpret and resolve complex settlement discrepancies.
• Strong communication and interpersonal skills, with the ability to work cross-functionally with both internal teams and external partners.
• Proficiency in financial and transaction settlement software; experience with tools like Excel and ERP systems.

Nice To Haves

• Experience with automation and technological solutions in financial processes.
• Leadership experience in a financial services environment.

Responsibilities

• Oversee the daily settlement setup processes for all ATMs and ATM Operators, ensuring accurate data entry by the Settlement Team.
• Monitor discrepancies and resolve settlement issues related to incomplete or inaccurate setup.
• Ensure proper accounting of transaction fees, chargebacks, returns, and network costs.
• Generate daily, weekly, and monthly settlement reports to track ATM transaction volumes, fees, and settlement outcomes.
• Act as the point of contact between sponsor banks, ATM operators, merchants, and other internal stakeholders.
• Manage vendor relationships to ensure smooth settlement processes across all parties.
• Collaborate with the Customer Support Team to improve settlement setup systems and processes.
• Implement and maintain best practices for settlement setups and reconciliation to ensure accuracy, security, and regulatory compliance.
• Lead efforts to minimize manual reconciliation processes through automation and technological solutions.
• Ensure that settlement processes comply with applicable regulations and identify risks associated with transaction settlement.
• Lead and manage a team of settlement specialists, providing guidance and support to ensure efficient performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree