About The Position

Expanding Personal Injury Law Firm seeks a Settlement Coordinator Assistant to join our Marksville, Lafayette, New Orleans or Lake Charles offices. We are looking to hire a detail-driven professional to support our Strategic Operations Team Lead, paralegals and attorneys by maintaining accurate, well-organized electronic case files throughout the litigation process and ensuring our clients receive timely and precise disbursals at the conclusion of their case. This role is ideal for someone who is highly organized, team-oriented and an effective communicator - both with internal legal teams and external vendors. Strong communication and computer skills are essential. The ideal candidate is passionate about professionalism, confidentiality, integrity and is aligned with our firm’s Core Values. We are seeking a cheerful, enthusiastic multi-tasker who thrives in a fast-paced environment and takes pride in helping others.

Requirements

  • Excellent verbal and written communication skills
  • Attention to detail and accuracy
  • Maintain confidentiality and discretion regarding firm matters and client information
  • Problem analysis and problem-solving
  • High level of initiative and proactive nature
  • Proficient in Microsoft Office Suite and ability to learn other technologies as needed
  • Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success
  • High school diploma or equivalent
  • Proficient in data entry and management
  • Strong computer and keyboarding experience
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Nice To Haves

  • Experience working in client-facing legal role preferred

Responsibilities

  • Accountable to verify all lien activity, balance verifications, and settlement documentations are finalized and properly saved before the case is prepped for disbursal.
  • Confirm that all liens (Medicare, Medicaid, provider, etc.) have been requested early in the process.
  • Ensure final lien statements have been received and saved in the file before disbursement.
  • Verify that all balance verifications have been completed by the assigned case handler.
  • Ensure proof of reductions or correspondence documenting lien resolution are saved to the file.
  • Confirm all required settlement and disbursal documents are uploaded prior to prepping for disbursal (releases/dismissals).
  • Review checklist or case tasks to ensure all required steps are completed and marked as completed.
  • Mark the file as “Ready for Disbursement” once all verification and documentation items are complete.
  • Notify the appropriate settlement coordinator that the file has passed readiness review and can move forward with prepping disbursal.
  • Accountable to ensure each file remains up to date through close coordination with the assigned case team and the designated paralegal.
  • Monitor case files regularly to verify all documents and lien updates are current.
  • Communicate with case handlers to obtain missing information or required documentation.
  • Collaborate with the designated paralegal to ensure all materials needed for client disbursements are complete and properly filed.
  • Track outstanding tasks, lien verifications, balance updates, and settlement documents to maintain full file readiness.
  • Ensure that all settlement documents uploaded are accurate, properly labeled, and saved in the correct folder.
  • Escalate any delays, missing items, or potential file issues to the case team or supervisor as needed.

Benefits

  • Optional companywide events allowing you to play as hard as you work, such as Crawfish Boils, Christmas parties, Retreats, and more!
  • Work-life balance is encouraged as we consider 36.5 hours your full-time requirement and we rarely exceed a 40-hour workweek. We prefer you work to live, not live to work.
  • We celebrate life's little (& big) moments with you from birthdays & work anniversaries to marriages and births, as well as, support you when the going gets tough from procedures/hospitalizations to loss of a loved one.
  • Collaboration and team member rapport is cheered and emboldened.
  • Company-paid Short-term disability & Life/AD&D;
  • Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods;
  • 401(k) upon eligibility waiting periods;
  • PTO, paid holidays (10), and paid maternity leave;
  • Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care;
  • Employee Assistance Program (EAP).
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