SET UP LEAD

GATE HRFL
85d

About The Position

The Ponte Vedra Inn & Club is one of the most premier places to work in northeast Florida and we pride ourselves in our 5-Diamond service, our thoughtful balanced menus and wine lists. People are our greatest asset, and we are currently seeking people like you that have a desire to serve to join our team. Insure members have a very enjoyable dining experience by having a positive attitude, knowing the product, delivering top quality service, knowing and using the member’s names, exceeding the members’ expectations, and being a team player. Must be able to lift 40 lbs.

Requirements

  • Must have experience with luxury resorts, restaurants and fast paced environment
  • Must know basic service steps (how to wait a table) and have a good understanding of beverages - alcoholic and nonalcoholic

Responsibilities

  • Must be able to work a flexible schedule, to include weekends, holidays and split shifts as needed
  • Arrive to work on time, consistently
  • Upon entering the property, arrive in proper uniform, crisp, clean and in good repair
  • Hair must be clean and cut in a becoming style; management has final approval
  • Attend all required training, safety courses, office and departmental meetings
  • Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment
  • Meet with Set Up Manager to review previous shift notes and day’s assignments
  • Coordinate weekly with Set Up Manager, Conference Services Director, and Assistant
  • Assign duties to Set-Up Attendants, insuring that A.M. functions are set. Assist as needed
  • Thoroughly inspect all functions using the BEO and set-up checklist. Look for the details
  • After A.M. functions are set, assist Set Up Manager in assigning duties for the remainder of the day
  • Assist Set Up Attendants in physical set-up, cleaning and arranging of tables and equipment, according to the specified requirements
  • Accept responsibility for and assist with 'refreshing' of functions
  • Responsible for receipt and issuance of any packages for Guests in the Conference and Catering Department
  • Accountable for maintenance and proper storage of all banquet equipment
  • Assisting Set Up with the orienting and training of newly hired Set Up Attendants; provide ongoing training for existing staff
  • Responsible for the performance of all Set Up Attendants; advise Set Up of any performance problems
  • Throughout the shift check all meeting rooms, breaks, and storage areas for proper service levels, neatness, cleanliness, and proper storage of equipment
  • Assist Set Up Manager in coordinating night shift’s work assignments
  • Monitor any breakage or damage to or loss of banquet equipment, furnishings, or rooms. Notify Set Up Manager
  • Eliminate all safety hazards and report all injuries and accidents to the Set Up Manager or Conference Services Asst. or Director
  • Follow and enforce all energy conservation and accident/loss prevention guidelines
  • Courteously respond to all Guest requests; contact Set Up Manager or Conference Services Manager as needed
  • Set up all group name stands for each and every function
  • Perform all other duties that will assist in quality service as assignment by the Set Up Manager and Conference Services Coordinators

Benefits

  • Paid Vacation/Sick/Holiday
  • Medical/Dental/Vision/Disability/Life
  • 401K
  • Top and Weekly Pay
  • Flexible Scheduling
  • Company Provided Uniforms & Dry Cleaning Benefits
  • Resort Discounts
  • Company provided 5-Diamond Training & Certifications
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