SERVPRO Restoration Technician - Water Division

SERVPRO Team Cuthbertson • Knoxville, TN

443d • $37,440 - $37,440

About The Position

The Restoration Technician position at SERVPRO is a vital role focused on helping customers restore their homes and businesses during critical times of need. This full-time position involves working with advanced tools and technology, ensuring quality service in emergency and non-emergency situations, and contributing to a supportive team environment. Ideal candidates are hardworking, dependable, and eager to learn, with a strong commitment to customer service.

Requirements

• Must be able to pass a background check and drug screening.
• Must possess a clean driving record.
• Must be able to respond to losses 24 hours a day, 7 days a week during rotating on-call shift schedule.
• Ability to sit/stand/walk for long periods of time; repetitively push/pull/carry objects; lift a minimum of 50 pounds regularly and up to 100 occasionally with assistance; climb ladders, work at ceiling heights or in tight spaces.

Nice To Haves

• Customer service experience
• Team player attitude
• Willingness to learn and grow in the role.

Responsibilities

• Work closely with Restoration Supervisors to ensure customers' needs are met.
• Respond to a variety of emergency and non-emergency service requests including fire & water damage mitigation, mold remediation, HVAC ductwork cleaning, and board up/temporary repairs.
• Perform restoration production processes as scheduled (demolition, cleaning, content manipulation, etc.) and ensure quality control.
• Thoroughly document the job process, from start-to-finish, in real time using the latest technology.
• Maintain a clean job site and company vehicle.

Benefits

• 401(k) matching
• Dental insurance
• Paid holidays
• Vision insurance
• Paid vacation
• Sick leave
• Health insurance after eligibility time period
• Life and supplemental insurance after eligibility time period
• Career growth potential
• Continued investment in people and infrastructure
• On-site dedicated training facility
• Defined employee learning paths for growth and advancement
• State of the art technology

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed