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As a Travel Advisor at Chase Travel, you will support both internal and external customers with questions related to travel reservations and more complex situations. You will demonstrate problem-solving skills and function as a service specialist, taking necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence. Your role will involve proactively working with external providers to negotiate appropriate resolutions and minimize costs in a timely manner, ensuring a seamless customer experience.