Servicing Transaction Specialist

Selene Diligence•Dallas, TX

About The Position

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! The Servicing Transaction Specialist plays a critical role in supporting GNMA delivery cycles and preparing mortgage loans for future sales and securitizations. This position ensures compliance with government and agency requirements (GNMA, FHLMC, FHA, VA) while maintaining accurate documentation and resolving loan data exceptions. The role involves close collaboration with internal teams, document custodians, GSEs, and third-party partners to balance custodial accounts, interpret contractual agreements, and produce executive-level reports. The ideal candidate brings at least 5 years of mortgage servicing experience with strong transaction management expertise, exceptional attention to detail, and advanced Excel skills. Success in this role requires the ability to work independently, prioritize tasks in a fast-paced environment, and communicate effectively across internal and external stakeholders. Familiarity with servicing systems such as Black Knight/LPS or MSP is a plus.

Requirements

Minimum of 5 years of experience in mortgage servicing with an emphasis on transaction management.
Strong understanding of government and agency requirements, specifically related to GNMA, FHLMC, FHA and VA.
Working knowledge of servicing systems, such as Black Knight/ LPS, MSP is a plus, but not required.
Solves problems with a sense of recognizing opportunities, understanding risks and acting quickly to overcome obstacles and reach a solution.
Must be detail oriented and consistently maintain a high level of quality and accuracy in their work. Work product must be consistently reliable and accurate.
A demonstrated willingness to learn and add value to existing processes based on established work experience
Ability to work independently with minimal direct supervision and effectively communicate (orally and in writing) with others, both internally and externally
Ability to organize, prioritize and allocate workload for optimum efficiency
Strong team player with a high level of professionalism
Multi- tasker in a constantly changing, fast paced environment
Strong data manipulation skills through excel (required)

Nice To Haves

Familiarity with the various aspects loan sale/acquisition process, a plus
Working knowledge of servicing systems, such as Black Knight/ LPS, MSP is a plus, but not required.

Responsibilities

Support monthly GNMA delivery cycles by working closely with internal teams, document custodians and GNMA.
Work closely with internal teams and GSEs to prepare mortgage loans for future sales and securitizations, ensuring effective communication and documentation of agency requirements.
Research, document, and resolve loan data exceptions prohibiting delivery or securitization efforts.
Assist finance team and third-party partners with balancing of 203(k) custodial accounts.
Interpret contractual agreements to ensure all transactions adhere to stipulated terms.
Prepare reports and executive summaries for client and senior leadership consumption.