Servicing Operations & Risk Analyst

RCR Consulting • Marshall, MN

17d • $67,200 - $75,000 • Hybrid

About The Position

When servicing performance changes, portfolios still need clean reporting, reliable oversight, and a clear plan to ensure continuity. This role helps protect our clients and business by supporting backup servicing oversight, risk monitoring, servicer reporting certification, and billing/revenue tracking—while partnering closely with leaders to make data-backed decisions.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or related field
• 1–3 years experience in an analytical or operational role (finance ops, reporting, reconciliations, client operations, portfolio services, etc.)
• Strong Excel skills (pivot tables, lookups, basic formulas; comfort working with large datasets)
• Detail-oriented with strong written/verbal communication

Nice To Haves

• Experience with reconciliations, invoicing/billing, revenue tracking, forecasting or budgeting support
• Exposure to loan servicing, mortgage, portfolio administration, or operational risk
• Experience doing data mapping or supporting onboarding/implementations
• Comfort presenting findings to leaders (simple, clear story + numbers)

Responsibilities

• Client & risk oversight Support risk reviews for prospective clients and help monitor existing clients over time Maintain working relationships with clients and internal stakeholders; escalate issues as needed Participate in operational reviews and occasional onsite client visits
• Reporting, reconciliations & certifications Perform monthly/quarterly reconciliations (“tie-outs”) of servicer reports and supporting data Help produce servicer report certifications and summarize exceptions/trends Build/refresh recurring management reporting on exposure, status, and deliverables
• Billing, revenue & performance tracking Track backup activity and prepare monthly billing aligned to agreements and portfolio activity Support invoice preparation, fee tracking, and revenue recognition inputs Track annual financial performance vs. pricing/proforma; support forecasts and budgeting
• Onboarding & transition readiness Assist with onboarding new backup servicing clients (including data mapping support) Support transition planning by creating timelines, responsibility matrices, and documentation
• Process improvement & special projects Identify opportunities to improve reporting quality, reduce manual steps, and improve execution Support strategic initiatives and ad hoc analysis for leadership

Benefits

• Cross-functional exposure: operations + finance + client oversight + leadership reporting
• Clear skill growth: reconciliations, reporting, forecasting, client management, risk mindset
• Meaningful work: you help ensure continuity and protect portfolios if servicing changes occur

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level