Servicing Credit Risk Data Analyst
About The Position
As a Servicing Credit Risk Data Analyst you'll be responsible for researching, collecting, and analyzing data in collaboration with the Servicing Quality Control Team. You'll collaborate with the line-of-business and technology teams (Development Team, Business Intelligence, external vendors’ technology teams). Your primary responsibilities include gathering requirements from the servicing teams and the quality control team to assist with change requirements for the technology and engineering teams. Once requirements are built by engineering, you'll conduct UAT testing when needed and ensure specifications and requirements are met. Additionally, you’ll be responsible for weekly, monthly, quarterly and ad hoc reports as required by the Servicing QC team. Work with the Servicing Quality Control team to identify and document data, reporting, and potential system enhancement requirements, assisting in implementation of requirements as needed. Analyze raw mortgage loan servicing related data to identify trends, data anomalies, and opportunity areas. Perform ad hoc data analysis and data studies for Servicing and Servicing Quality Control utilizing SQL, Excel, and other tools. Build Salesforce Objects and Reports. Develop business requirements for recurring reports, scorecards, and control reports. Work with Enterprise Residential Mortgage Compliance to identify Servicing Quality Control data requirements as needed for GRC related reporting. Develop and maintain process controls for Servicing Quality Control to mitigate risk and to improve efficiency. Develop ETL processes with the central technology team. Design process workflows using Lucid or Visio. Manage projects using PMI principles. Assist in the preparation of effective PowerPoint presentations to share reporting, observations, and recommendations with senior management.
Requirements
- 2+ years of related experience
- Bachelor's degree in related field required
- Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
- Intermediate experience using Microsoft Office suite of products or similar products
- Entry level experience using SQL and C #
- Intermediate speaking and writing communication skills
Responsibilities
- Researching, collecting, and analyzing data in collaboration with the Servicing Quality Control Team
- Collaborating with the line-of-business and technology teams (Development Team, Business Intelligence, external vendors’ technology teams)
- Gathering requirements from the servicing teams and the quality control team to assist with change requirements for the technology and engineering teams
- Conduct UAT testing when needed and ensure specifications and requirements are met
- Responsible for weekly, monthly, quarterly and ad hoc reports as required by the Servicing QC team
- Work with the Servicing Quality Control team to identify and document data, reporting, and potential system enhancement requirements, assisting in implementation of requirements as needed
- Analyze raw mortgage loan servicing related data to identify trends, data anomalies, and opportunity areas
- Perform ad hoc data analysis and data studies for Servicing and Servicing Quality Control utilizing SQL, Excel, and other tools
- Build Salesforce Objects and Reports
- Develop business requirements for recurring reports, scorecards, and control reports
- Work with Enterprise Residential Mortgage Compliance to identify Servicing Quality Control data requirements as needed for GRC related reporting
- Develop and maintain process controls for Servicing Quality Control to mitigate risk and to improve efficiency
- Develop ETL processes with the central technology team
- Design process workflows using Lucid or Visio
- Manage projects using PMI principles
- Assist in the preparation of effective PowerPoint presentations to share reporting, observations, and recommendations with senior management
Benefits
- Competitive salaries
- An ownership stake in the company
- Medical and dental insurance
- Time off
- A great 401k matching program
- Tuition assistance program
- An employee volunteer program
- A wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
