Services Technician

Insight • Bloomington, IN

41d • $19 - $21 • Onsite

About The Position

As a Services Technician you will:
Basic knowledge of computer hardware, software, and peripherals.
Perform assignments as directed.
Provides timely and accurate updates to the clients ITSM ticketing system
Effective time management skills required.
Excellent decision making and problem-solving skills required.
Ability to communicate technical information to a non-technical audience in a clear and coherent manner required.
Ability to work in an environment that may be occasionally stressful when assisting clients on site required.
Strong communication skills required.
Superior customer service focus required.
Microsoft Windows 7/10/11 Operating Systems
Adobe applications

Requirements

• Basic knowledge of computer hardware, software, and peripherals.
• Perform assignments as directed.
• Provides timely and accurate updates to the clients ITSM ticketing system
• Effective time management skills required.
• Excellent decision making and problem-solving skills required.
• Ability to communicate technical information to a non-technical audience in a clear and coherent manner required.
• Ability to work in an environment that may be occasionally stressful when assisting clients on site required.
• Strong communication skills required.
• Superior customer service focus required.
• Microsoft Windows 7/10/11 Operating Systems
• Adobe applications

Nice To Haves

• Previous experience in a service desk or help desk role is a plus, as it demonstrates familiarity with IT support processes and customer service.

Responsibilities

• Basic knowledge of computer hardware, software, and peripherals.
• Perform assignments as directed.
• Provides timely and accurate updates to the clients ITSM ticketing system
• Effective time management skills required.
• Excellent decision making and problem-solving skills required.
• Ability to communicate technical information to a non-technical audience in a clear and coherent manner required.
• Ability to work in an environment that may be occasionally stressful when assisting clients on site required.
• Strong communication skills required.
• Superior customer service focus required.
• Microsoft Windows 7/10/11 Operating Systems
• Adobe applications

Benefits

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed