Services Technician-W2
About The Position
As a Services Technician, you will be performing configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration. We will count on you to provide Labs Management with reports that include daily and/or weekly productivity. Along the way, you will get to: Configure hardware including desktops, laptops, mobile devices, servers. Deploy images and customize software based on provided work instructions. Identify and troubleshoot system hardware problems. Perform Quality Control inspections. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
Requirements
- Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.
- PC’s, messaging and server software applications experience required.
- Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
- Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
- Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).
Nice To Haves
- LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.
Responsibilities
- Configure hardware including desktops, laptops, mobile devices, servers.
- Deploy images and customize software based on provided work instructions.
- Identify and troubleshoot system hardware problems.
- Perform Quality Control inspections.
- Provide Labs Management with reports that include daily and/or weekly productivity.
- Performing configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration.
Benefits
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
