Services Technician-W2
About The Position
Now is the time to bring your expertise to this role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future ready. What to Expect We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans. Warehouse Quality Specialist Focus Emphasizes continuous quality improvement and adherence to industry standards. High-Level Responsibilities A Quality Assurance Specialist is responsible for QA checks, ensuring that products meet established quality standards throughout the entire warehouse and integration process, from receiving to integration to shipping. They inspect incoming and outgoing products, analyze data, and work to improve quality and efficiency.
Responsibilities
- Conduct quality assurance inspections and tests to ensure products meet established criteria across production, logistics, and warehouse environments.
- Perform incoming, in-process, and final inspections of products and materials.
- Review and verify technical documentation, including Certificates of Conformity (CFC), packing slips, and inspection checklists.
- Conduct source inspections and ensure photo documentation aligns with client requirements.
- Perform visual inspections for damage, defects, or signs of improper handling.
- Identify and remove non-conforming or damaged products; determine appropriate disposition (e.g., rework, scrap, economy inventory).
- Ensure proper labeling and documentation for shipments, including asset tags and production labels.
- Compare picked items against order manifests or system records to confirm accuracy (item, quantity, specifications).
- Verify product variations (e.g., size, color, model) and ensure all required items are present, preventing short or over picks.
- Maintain accurate records of inspections, findings, non-conformances, and corrective actions in the Quality Management System (QMS).
- Support root cause analysis and assist in implementing corrective and preventive actions (CAPA).
- Monitor and report on quality metrics such as defect rates, inspection pass rates, and response times.
- Document discrepancies or quality issues according to established protocols.
- Communicate significant issues or developments to managers, supervisors, and QA personnel.
- Adhere to company quality control procedures and safety protocols during inspections.
- Alert team members and supervisors when defects or patterns of errors are identified.
- Assist in identifying potential flaws in the picking or inspection process.
- Participate in internal and external audits as needed.
- Engage in training and development related to quality assurance processes.
Benefits
- medical benefits, which includes sick time after 90 days and access to our retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
