Services Technician-W2

InsightHanover Park, IL
5d$20Onsite

About The Position

Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. As a Services Technician with Insight, you will be performing configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to hardware and peripherals and software configuration. We will count on you to perform this job successfully; an individual must be able to perform each essential duty satisfactorily. What to Expect We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans. Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Warehouse Associate at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Requirements

  • Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.
  • PC’s, messaging and server software applications experience required.
  • Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
  • Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
  • Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).

Nice To Haves

  • LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.

Responsibilities

  • Configure hardware including desktops, laptops, mobile devices, servers.
  • Deploy images and customize software based on provided work instructions.
  • Identify and troubleshoot system hardware problems.
  • Perform Quality Control inspections.

Benefits

  • medical benefits, which includes sick time after 90 days and access to our retirement plans

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

5,001-10,000 employees

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