Insight-posted about 2 months ago
Hybrid • Fort Worth, TX
5,001-10,000 employees
Professional, Scientific, and Technical Services

As a Services Technician you will configure hardware including desktops, laptops, mobile devices, and servers. You will deploy images and customize software based on provided work instructions, identify and troubleshoot system hardware problems, perform Quality Control inspections, and provide Labs Management with reports that include daily and/or weekly productivity. Time management skills are essential to ensure the efficient utilization of Insight resources including parts, tools, inventory, and your own time. You will also need the ability to navigate through SAP and Excel software used for order processing, and maintain and protect Insight assets and property, including spare parts, client-supplied product, loaners, tools, and test equipment. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

  • Configure hardware including desktops, laptops, mobile devices, servers.
  • Deploy images and customize software based on provided work instructions.
  • Identify and troubleshoot system hardware problems.
  • Perform Quality Control inspections.
  • Provide Labs Management with reports that include daily and/or weekly productivity.
  • Ensure efficient utilization of Insight resources including parts, tools, inventory, and own time.
  • Navigate through SAP and Excel software used for order processing.
  • Maintain and protect Insight assets and property, including spare parts, client-supplied product, loaners, tools, and test equipment.
  • Ability to communicate in and understand English to the extent necessary to fulfill/perform the essential job functions.
  • Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.
  • PC's, messaging and server software applications experience required.
  • Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
  • LAN/WAN experience and ability to automate tasks using basic scripting techniques is a plus.
  • Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
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