Services Technical Consultant - Data Conversion

Dayforce

23d

About The Position

The Data Conversion Consultant (DCC) actively participates in conjunction with the customer and implementation team to convert a customer's data from a 3rd party vender to Dayforce HCM spec. The DCC will follow established process (KO, receive data, field and data map, validate, test, and deliver) for each iteration of the project. The DCC will work consultatively throughout the project and follow all established practices to ensure customer data is handled securely.
DCCs will provide regular project updates, identify risks, and communicate issues to the Project Manager and Data Conversion Manager. The DCC will follow established SLA and timelines.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of experience in Data Conversion
• 5+ years in consultant role with Dayforce HCM
• Experience in business process mapping

Nice To Haves

• Fluent (written and verbal) in English and French or English and Spanish
• Proficient in Microsoft Office products
• Experienced with software in a SaaS / Cloud computing environment including experience with HRIS
• Solid understanding of relational databases, application development and SQL
• Understanding knowledge of common human capital management (HCM) business practices
• Excellent customer relationship acumen
• Ability to engage with multiple projects & customers at the same time and manage competing priorities
• Excellent organization, communication and collaboration skills
• Ability to lead and facilitate customer and internal data conversion

Responsibilities

• Provide Implementation Services to Customers
• Consult on data extraction
• Mapping Source data to Dayforce HCM file spec with the customer and Implementation Team
• Build required conversion files, validate, test load, balance and deliver to SLA
• Attend internal project meetings and provide status on progress of activities and deliverables
• Provide customers with follow-up consulting and general assistance in areas of expertise
• Be a “go-to” resource for data conversion for both internal and external users
• Contribute to internal Implementation initiatives
• Document solutions and contribute to a solutions repository
• Document best practices and share with the Practice
• Participate in a subject matter expert (SME) program by mastering at least one Dayforce HCM spec (HR Import, Elections, Pay Run History, Garnishments, Benefits)
• Focus on Continuing Education
• Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
• Participate in Continuing Education sessions
• Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release

Benefits

• Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
• We encourage individuals to apply based on their passions.
• Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
• With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level