Services Sales Leader

Trianz • New York, NY

8d • $275,000 - $300,000 • Remote

About The Position

The Head of Account Management for Services will lead strategic client relationships and drive revenue growth across Trianz's Platform Services and Transformation Services client portfolio. This role is responsible for building and nurturing executive-level relationships, identifying expansion opportunities within existing accounts, and ensuring client success across digital transformation initiatives. This leader will orchestrate collaboration between delivery teams, practice leaders, and clients to maximize value realization and long-term partnership growth.

Requirements

• 15+ years of experience in account management, client relationship management, or business development within IT services or consulting
• Proven track record of managing large, complex client accounts with annual revenues of $200M
• Deep experience in digital/technology transformation, cloud services, data/analytics, or enterprise technology services
• Demonstrated success in growing accounts, achieving revenue targets, and driving client satisfaction
• Executive presence and ability to engage with C-level stakeholders on business strategy and technology transformation
• Strong business acumen with understanding of financial models, contract structures, and profitability management
• Excellent relationship building, negotiation, and influence skills
• Strategic thinking with ability to identify opportunities and develop compelling value propositions
• Strong program management and coordination skills across multiple workstreams and teams
• Exceptional communication, presentation, and storytelling abilities

Responsibilities

• Drive strategic direction for key accounts aligned with client objectives and Trianz capabilities
• Develop and execute account plans identifying growth opportunities across cloud, App Modernization, data, AI, and technology transformation
• Build C-suite relationships positioning Trianz as a trusted strategic partner
• Lead quarterly business reviews with the Account Manager/Client Partner/Engagement and Delivery leads, drive strategic planning with client stakeholders
• Achieve revenue and profitability targets for identified transformation accounts
• Identify and qualify expansion, cross-sell, and upsell opportunities across practices
• Collaborate with practice heads on solution approaches and proposals
• Drive contract negotiations, renewals, and expansion discussions
• Ensure client commitments across sales, solution and delivery by coordinating across practice teams and delivery functions
• Monitor Account health, client satisfaction, and delivery quality
• Address escalations, risks, and issues proactively
• Champion client feedback for continuous improvement
• Build and mentor account management teams
• Foster collaboration between account management, practices, delivery, and sales
• Develop account management best practices and governance frameworks
• Drive knowledge sharing across the account management community
• Stay current on industry trends and emerging client needs in digital transformation
• Represent Trianz at client events, industry forums, and conferences
• Contribute to thought leadership and case studies showcasing transformation success

Benefits

• Trianz compensation reflects the cost of labor across several US geographic markets. The base pay ranges between USD $275,000 to $300,000.
• Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
• The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
• Trianz also offers comprehensive benefits including medical, dental, vision, FSA, EAP, 401(k) with Company matching, unlimited PTO, flexible schedule, and professional development assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees