Services Resourcing Coordinator

ROBERT E MASON & ASSOCIATES INC • Durham, NC

5d

About The Position

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions. R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs. The Services Resourcing Coordinator “SRC” role is an integral part of the Automation Services, Apperture, and Shared Services teams. SRC will be responsible for organizing and planning for both Pipeline forecasting and Open Project backlog management, as well as keeping consistent plan in Gantt chart for various services departments within RE Mason/Apperture. SRC will meet with Regional/Departmental Resource Leads to ensure they have the background/input required to place the right resources in right places. SRC will attend resourcing and pipeline calls to ensure coverage for Automation/Apperture/Shared Services needs.

Requirements

• High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
• Excellent verbal and written communication skills
• Organized and reliable
• Ability to manage time well and handle multiple priorities maintaining a positive attitude and composure
• Multi-tasking
• Self-directed, self-motivated, and detail oriented
• Demonstrates integrity
• Ability to work in team environment; a team player
• Be a United States Citizen with a valid driver’s license.
• College Degree or equivalent work experience preferred
• 2–5 years of experience in a resource coordination, service coordination, project coordination, PMO support, operations support, event planning, or administrative coordination role
• Demonstrated experience tracking and maintaining data in Excel or similar tools; comfortable managing large, frequently updated spreadsheets
• Experience facilitating status update meetings or gathering information from cross-functional teams
• Proven track record of organizational accuracy, version control, and maintaining detailed documentation
• Experience in environments that require high attention to detail, follow-through, and structured communication

Nice To Haves

• Scheduler - Gantt, Work Plans
• Resourcing - Pipeline Planning
• Services Industry
• Customer Service

Responsibilities

• Pipeline Management: Pull in weekly pipeline reports Ensure top calculated priority pipeline items have penciled in resources – heavy coordination with Regional Resource Leads
• Backlog Planning: “Open Project Backlog” up to date with most recent known Resource Allocations – coordination with PMO
• Resourcing Gantt: Gantt Chart up to date with current resourcing assignments – heavy coordination with Regional Resource Leads
• Contractor Coordination: Facilitate onboarding/offboarding/communications with Contractors with support/approval from Business Lead Assist with Resume generation for resource proposals
• Staffing: Make recommendations to meet demand for upcoming pipeline forecast

Benefits

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level