Services Overlay Sales Representative - Relias Services

Relias•Morrisville, NC

7h•Hybrid

About The Position

Are you looking for a high energy, strategic, and fast-paced position as a Services Overlay Sales Representative - Relias Services? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. We are seeking a high‑impact Services Overlay Sales Representative to partner with the Relias Sales organization to accelerate services revenue across all segments. This role acts as a subject matter expert for all Relias service offerings , supporting account executives during discovery, qualification, scoping, and closing of new and expansion services opportunities. The ideal candidate brings deep experience selling complex services packages in a SaaS environment, strong business acumen, and a consultative, customer‑focused mindset.

Requirements

8+ years of experience in services sales, services overlay roles, consulting sales, or solution consulting within a SaaS or healthcare‑focused company.
5+ years of experience selling into healthcare organizations (health systems, payors, behavioral health, post‑acute, etc.).
Proven track record supporting complex enterprise sales cycles and presenting to senior executives.
Experience scoping and pricing consulting or professional services engagements.
Strong understanding of healthcare compliance, quality improvement, workforce development, or performance analytics.
Strong understanding of healthcare operations and workforce challenges across post‑acute, acute, IDN, payor, and community‑based organizations.
Proven ability to sell or consult on complex services packages (implementation, advisory, analytics, managed services, consulting programs).
Ability to translate operational or clinical challenges into actionable services recommendations.
Strong presentation, facilitation, and communication skills with a consultative approach.
Ability to collaborate effectively in cross‑functional teams.
Experience with SaaS environments, including general knowledge of integrations, APIs, SSO, and data workflows.
Excellent time management and ability to manage multiple priorities in a fast‑paced, metrics‑driven environment.
Willingness to travel up to 25%
Bachelor’s degree required.

Nice To Haves

Prior experience in a professional services delivery or consulting role.
Experience with e‑learning, workforce development, or performance improvement programs.
Experience working with or analyzing clinical or quality improvement data.

Responsibilities

Services Expertise & Positioning Maintain deep expertise in the full Relias services portfolio, including consulting, implementation, workflow optimization, clinical and operational advisory services, analytics services, and managed support.
Clearly articulate how Relias services address operational, clinical, compliance, and workforce challenges within the healthcare ecosystem.
Translate client challenges into specific recommendations aligned with measurable outcomes.
Sales Partnership & Support Partner with Relias account executives across assigned territories to qualify and scope services opportunities.
Lead services‑specific discovery calls, needs assessments, and value discussions with prospects and clients.
Participate in deal strategy sessions, helping teams position services in new logo and expansion opportunities.
Support the creation of proposals, SOWs, pricing structures, and solution packages.
Client‑Facing Engagement Present service solutions to C‑suite, VP, and operational leaders in healthcare organizations.
Provide consultative guidance to ensure clients understand services value, delivery approach, and expected outcomes.
Serve as the trusted services advisor during more complex or competitive sales cycles.
Cross‑Functional Collaboration Collaborate closely with Professional Services, Implementation, Product, Customer Success, and Sales Engineering to ensure accurate scoping, handoff, and delivery readiness.
Serve as an internal voice of the customer by sharing field insights that inform service offering enhancements and market expansion opportunities.
Market & Industry Insight Stay current on healthcare industry trends across post‑acute, acute, behavioral health, payor, MCO, and IDN segments.
Leverage market knowledge to educate Sales teams and clients on how Relias services align with emerging needs, regulatory pressures, and workforce challenges.
Represent Relias at industry events, conferences, and webinars.
Additional Responsibilities Support development of new service bundles, GTM strategies, and collateral.
Assist Sales leadership with forecasting and pipeline prioritization for services opportunities.
Other duties as assigned.

Benefits

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy.
Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
Promotes internal mobility and career growth aligned with evolving business needs
Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Professional development gained from conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees